Danish Remote Customer Service

Recruit4Work SL; Porto; Teletrabalho; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A premier staffing and recruitment agency is seeking a Customer Support Specialist in Porto, Portugal. The ideal candidate will have proficiency in Danish and English, alongside sales experience, to assist customers with cruise bookings and inquiries. This position offers a modern office environment, comprehensive training, and competitive wages with health insurance after six months.

Serviços

New and modern office

Full training provided

Relocation support

Private health insurance

Competitive wages

Qualificações

• Proficiency in Danish and a good level of English required.
• Experience in sales is a must.
• Background in tourism or travel agencies is a big plus.

Responsabilidades

• Answer incoming calls from customers and travel agents.
• Sell cruise packages and suggest add-ons.
• Support with bookings and post-booking questions.
• Assist travel agents with managing bookings.

Conhecimentos

Proficiency in Danish

Good level of English

Experience in sales

Customer service experience

Problem-solving mindset

Strong communication skills

Descrição da oferta de emprego

At Recruit4Work, we are a premier staffing and recruitment agency dedicated to connecting employers with top talent across various industries. Ready to start a new adventure in sunny Porto? Join us in one of Europe’s most charming and vibrant cities! With its colorful streets, stunning river views, and rich culture, Porto offers the perfect mix of work and lifestyle.

Now’s your chance to build your career in a dynamic international environment, right in the heart of Portugal! Help customers book unforgettable cruises and provide top-notch support before and after their trips.

Your Tasks

• Answer incoming calls from customers and travel agents
• Sell cruise packages and suggest add-ons (cross-sell & upsell)
• Support with bookings and post-booking questions
• Give info about destinations, ships, documents, prices, and more
• Assist travel agents with managing bookings

What We’re Looking For

• Proficiency in Danish and a good level of English both written and spoken
• Experience in sales – a must!
• Background in tourism or travel agencies – big plus
• Customer service or call center experience – preferred
• Good digital skills and attention to detail
• Problem-solving mindset and ability to multitask
• Strong communication skills, written and spoken

What We Offer

• New and modern office
• Full training to help you succeed
• Relocation support (if applicable)
• We promote inter-company mobility to work at any of our sites around the world
• Private health insurance, free after six months
• Competitive wages (14 monthly payments per year)
• Be part of a project with real impact

Location: Porto, Portugal