Danish Customer Advisor for NIKON - Lisbon, Portugal

Sitel; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

A leading customer support firm in Lisbon is seeking a Danish-speaking professional to join their customer support team. You will assist customers with their inquiries about products and services, ensuring a high quality of service. Ideal candidates are fluent in Danish and English and are eager to grow in a multicultural environment. This role offers competitive wages and various benefits, including a relocation package and private healthcare.

Serviços

Relocation package

Competitive wages

Paid professional training

Employee discounts

Private healthcare & dental insurance

Growth opportunities

Fun company-wide initiatives

Qualificações

• Must hold EU citizenship or valid work permit for Portugal.
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal.

Responsabilidades

• Support customers by answering questions regarding products via phone and email.
• Identify and troubleshoot customer demands.
• Build meaningful relationships with customers.
• Meet service quality goals and productivity targets.
• Follow management direction and provide feedback.

Conhecimentos

Danish (C2)

English (C1)

Strong communication skills

Analytical skills

Problem-solving skills

Descrição da oferta de emprego

Overview

Come and work with us. How about join a support team of one of the most respected photographic brands? Are you Danish native or fluent with strong English communication skills? Looking to make your career in a multicultural environment in sunny and happy Lisbon? So we have the perfect opportunity for you!

Your future project: join our DanishCustomer Support team.

Nikon is one of the world's leading suppliers of products and solutions based on advanced opto-electronics and precision technologies, famous specially for its cameras and binoculars.

Responsibilities

• Support customers by answering their questions regarding products and services via phone and email
• Offering solutions for customers demands by identifying and troubleshooting with the available resources
• Build meaningful relationship, answering customers questions in a courteous, friendly, and professional manner
• Meet and exceed our service quality goals, compliance regulations and productivity targets
• Create amazing experience that people value and we are proud of
• Be responsible to follow the direction of management and provide feedback

Qualifications

• Native or proficient level of Danish(C2)
• Advanced level of English (at least C1) both verbal and written
• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills
• Analytical and problem solving skills with strong attention to detail
• Desire to learn and advance, be a curious investigator and problem solver
• Must hold EU citizenship or valid work permit for Portugal
• Be a local candidate or willing to relocate to sunny Lisbon, Portugal

Benefits

• Relocation package
• Competitive wages
• Paid professional training
• Employee discounts
• Private healthcare & dental insurance (after six months of employment)
• Growth opportunities through various development programs
• Fun and engaging company-wide initiatives, including our EverBetter wellness program
• Job stability
• Life-long skills and experience
• Excellent work culture

Go further with Foundever

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.

Apply today!