Cyber Incident Command Lead | Crisis Response

Boston Consulting Group (BCG); Lisboa; Presencial; EUR 70 000 - 110 000; Tempo integral

Resumo da oferta

Boston Consulting Group (BCG) is seeking a experienced Cyber Incident Manager in Lisbon to lead and strengthen how incidents are handled across the global enterprise. You will bring structure, discipline, and clear communication to triage, containment, and post-incident follow-through.

You will coordinate incident response, governance, tabletop exercises, and executive updates, while mentoring analysts and coordinating with IT, Legal, Risk, and regional teams.

Qualificações

• Experience in a cyber security team, incident response preferred.
• 6–10 years in cyber security, incident response, security operations or enterprise incident management.
• Strong project and program management, governance, reporting and risk handling.
• Experience coordinating cyber incidents in multinational environments.
• Translate technical findings into business impact, risks, decisions and actions.
• Excellent written and verbal English communication; able to work across time zones.

Responsabilidades

• Coordinate end-to-end cyber incident management activities, including intake, triage, escalation, containment, closure, and post-incident action tracking.
• Serve as incident scribe during critical/high-severity incidents, maintaining timelines and action records.
• Lead incident management for medium/high-severity incidents with operating rhythms for updates and handoffs.
• Maintain and improve incident response plans, playbooks, SOPs, and evidence standards.
• Prepare regular executive updates translating progress into business impact and risk exposure.
• Provide project management oversight for ECIM programs and stakeholder updates.
• Lead governance activities, audits, control evidence, and continuous improvement initiatives.
• Deliver management insights through trend analysis and post-incident follow-through.
• Plan tabletop exercises, quarterly tests, and post-incident reviews.
• Draft clear incident communications for Information Security leadership, IT, Legal, Risk, Data Privacy, and regional teams.

Conhecimentos

Cyber security

Incident response

Project management

Stakeholder management

Governance and risk

English communication

Formação académica

PMP certification

ITIL certification

PRINCE2 certification

Descrição da oferta de emprego

Boston Consulting Group (BCG) is seeking a experienced Cyber Incident Manager in Lisbon to lead and strengthen how incidents are handled across the global enterprise. You will bring structure, discipline, and clear communication to triage, containment, and post-incident follow-through.

You will coordinate incident response, governance, tabletop exercises, and executive updates, while mentoring analysts and coordinating with IT, Legal, Risk, and regional teams.