Customs Clearance Specialist - Fast-Paced Logistics

FedEx Group; Porto; Híbrido; EUR 22 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Tuition Assistance Program

Employee Assistance Program

Discounted shipping

Training and development

Learning resources

Career opportunities

FedEx brand strength

Global network

Resumo da oferta

FedEx is seeking a Clearance Broker in Porto to join its Customs Clearance team. You will review shipment data and ensure compliant declarations, using in-house systems to process documents and communicate with customers and authorities.

You will resolve routine disputes, build customer relationships, and operate under tight deadlines in a busy environment, contributing to FedEx’s Trusted Global Logistics network.

Qualificações

• Experience or working knowledge of key clearance related principles, Import/Export processes and regulatory requirements.
• CHIEF entries and commercial flights processing is desired.
• Customer focused with excellent communication skills.
• Attention to detail and the ability to make sound numerical decisions within tight time deadlines.
• Good analytical and problem-solving skills.
• Good Microsoft Office and PC skills.

Responsabilidades

• Review shipments data to understand the exact customer and regulatory requirements and checking the accuracy and completeness of documentation supplied.
• Using in-house systems to create accurate and legally compliant clearance declarations.
• Contacting customers or government agencies to clarify information when needed.
• Resolving routine customer and customs disputes.
• Building effective relationships with our customers and helping them to choose the best suited clearance services.
• Working within tight time frames in a busy office environment.

Conhecimentos

Teamwork

Customs clearance knowledge

Customer service

Attention to detail

Numerical decision making

MS Office

Communication skills

Descrição da oferta de emprego

FedEx is seeking a Clearance Broker in Porto to join its Customs Clearance team. You will review shipment data and ensure compliant declarations, using in-house systems to process documents and communicate with customers and authorities.

You will resolve routine disputes, build customer relationships, and operate under tight deadlines in a busy environment, contributing to FedEx’s Trusted Global Logistics network.