Customs Brokerage Manager

Expeditors; Lisboa; Presencial; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A global logistics firm in Lisbon is seeking a strategic leader for customs brokerage operations. You will develop a high-performing team, ensure regulatory excellence, and support commercial activities. Ideal candidates will have 3-5 years in customs brokerage, leadership experience, and proficiency in Portuguese and English.

Serviços

Attractive Salary & Compensation Package

Employee stock plan participation

Tailored development plans

Regular feedback & coaching

Collaborative team spirit

Modern air-conditioned offices

Employee recognition events

Qualificações

• Fluency in Portuguese and English languages is required.
• Experience in team development and leadership.

Responsabilidades

• Lead customs brokerage operations and ensure regulatory excellence.
• Develop a team and foster a culture of accountability.
• Collaborate with account management and sales teams.

Conhecimentos

Written and verbal communication skills

Leadership

Analytical thinking

Problem solving

Strategic Planning

Global logistics industry knowledge

3-5 years of Customs Broker’s specific knowledge

Descrição da oferta de emprego

We take care of our employees, and they take care of our customers!

Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.

Our Mission

We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!

Job Description

Are you a strategic leader with a passion for trade compliance and team development?

Your role will be to lead our customs brokerage operations, ensure regulatory excellence, and inspire a high-performing team in a fast-paced, global environment.

• Lead and develop a team of professionals, fostering a culture of accountability, collaboration, and continuous improvement.
• Conduct regular staff appraisals and one-on-one meetings in line with our company guidelines.
• Support team members in setting clear goals and tracking development progress.
• Oversee accurate classification for all shipments across all customers.
• Monitor and manage duty deferment usage and thresholds.
• Ensure smooth onboarding and transition of all new business accounts.
• Collaborate with account management and sales teams to support commercial activities.
• Partner with the Trade Compliance Manager to lead compliance training and awareness initiatives.
• Support internal audit processes and act as a key liaison with customs authorities.
• Manage and optimize customs systems and reporting tools.
• Provide strategic insights for customer reviews.
• Champion the implementation of new system changes and process enhancements.

Qualifications

What You Bring

• Written and verbal communication skills
• Leadership
• Leading change
• Analytical thinking
• Problem solving
• Strategic Planning
• Portuguese (required) and English language proficiency
• Global logistics industry knowledge
• 3-5 years of Customs Broker’s specific knowledge

Additional Information

What We Offer

• Attractive Salary & Compensation Package– We offer a competitive base salary to ensure your contributions are recognized and rewarded.
• Be a Stakeholder– Take part in our success through employee stock plan.
• Grow With Us– Tailored development plans, internal training, and access to LinkedIn Learning.
• Regular Feedback & Coaching– We invest in your growth through meaningful conversations and support.
• Team Spirit That’s Real– A collaborative culture where respect and support are part of everyday life.
• Modern Workspaces– Bright, air-conditioned officeswith an open-door mindset that encourages communication.
• Fun & Recognition– From holiday partiesto team outingsand employee awards, we love to celebrate success.
• Long-Term Career Opportunities– We’re growing fast and want you to grow with us in a truly international environment.