Customer Support with Turkish in Lisbon

Recruityard; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A fast-growing digital advertising support company in Lisbon is seeking Turkish-speaking Customer Support Agents. This role involves assisting clients via various communication channels, solving technical issues, and supporting their advertising efforts. The position offers competitive compensation, performance-based bonuses, and a dynamic multicultural environment. Ideal for those passionate about digital solutions.

Serviços

Competitive monthly salary

Performance-based bonuses

Health insurance

Employee discounts

Meal allowance

Full training provided and paid

Career progression opportunities

Qualificações

• Fluency in Turkish (mandatory) and proficient English.
• Strong communication, problem-solving, and interpersonal skills required.
• Basic technical proficiency and computer skills necessary.

Responsabilidades

• Provide support to clients via chat, email, and phone.
• Assist customers with the advertising platform and related tools.
• Troubleshoot and resolve technical issues.

Conhecimentos

Fluency in Turkish

Proficient English

Strong communication skills

Problem-solving skills

Interpersonal skills

Descrição da oferta de emprego

Location: Lisbon (Relocation Support Provided)
Workload: Full-Time

Position Overview:
We are currently looking for Turkish-speaking Customer Support Agents to join a fast-growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high-value clients and helping them grow their presence online.

Main Responsibilities:
- Provide support to high-level clients via chat, email, and phone.
- Assist customers with the self-serve advertising platform and related tools.
- Deliver pre- and post-sales support for digital advertising products.
- Troubleshoot and resolve technical issues, such as bugs or delivery errors.
- Communicate updates and resolutions to clients in a timely and professional manner.
- Identify opportunities for customers to enhance their advertising performance.
- Gather client feedback and share product insights to improve user experience.

Candidate Profile:
- Fluency in Turkish (mandatory) and proficient English.
- Strong communication, problem-solving, and interpersonal skills.
- Basic technical proficiency and computer skills.
- Ability to manage multiple tasks in a fast-paced environment.
- A team player with a proactive and customer-oriented mindset.
- Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:
- Competitive monthly salary
- Performance-based bonuses
- Health insurance and employee discounts
- Meal allowance
- Full training provided and paid
- Real career progression opportunities in a leading industry

Why Apply?

- Join a well-established and reputable company in the customer experience sector.
- Work with globally recognized brands in an exciting and innovative field.
- Enjoy a dynamic and multicultural team environment.
- Build your career with ongoing training and advancement potential.
- Benefit from a competitive compensation and relocation package.

If you're fluent in Turkish, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

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