Customer Support Specialist - Porto

Cross Border Talents; Porto; Presencial; EUR 20 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

€2000 Welcome Bonus

Accommodation provided

Attendance bonus of €150/month

Meal allowance of €7.63 per working day

Health insurance

Relocation support

Resumo da oferta

A leading recruitment agency is looking for a Customer Support Specialist fluent in Dutch to join their team in Porto. This hybrid role involves providing customer support in a 24/7 rotating schedule, addressing inquiries, and leveraging excellent communication skills in a multicultural environment. The position offers a competitive salary, welcome bonus, accommodation, meal allowances, and health insurance. Ideal candidates should have a customer-oriented mindset and be comfortable working rotating shifts.

Qualificações

• Fluent in Dutch (C1-C2).
• Must have strong communication skills.
• Experience in customer service is a plus.

Responsabilidades

• Provide customer support in a 24/7 rotating shift schedule.
• Address customer inquiries and resolve issues promptly.
• Work effectively in a multicultural team.
• Support relocation with accommodation when moving to Porto.

Conhecimentos

Excellent communication

Problem-solving skills

Customer-oriented mindset

Ability to work in fast-paced environments

Willingness to work on a rotating schedule

Descrição da oferta de emprego

Customer Support Specialist (Dutch Speaking) - Porto (Hybrid)

€2000 Welcome Bonus + Accommodation + International Work Environment

Are you a Dutch speaker looking for an international career opportunity in Porto, Portugal?
Join a global team where you can build your career in customer service, work in a multicultural environment, and enjoy life in one of Europes most beautiful coastal cities.

This opportunity offers competitive salary, bonuses, relocation support, and hybrid work in Porto.

Location

Porto, Portugal (Hybrid)

Start Date

9 April 2026

Salary & Bonuses

Attendance bonus: €150/month (paid 11 months)

Meal allowance: €7.63 per working day

Health insurance

Accommodation provided for candidates relocating to Porto

International and supportive work environment

Work Schedule

Monday to Sunday – 24/7 rotating shifts

2 rotating days off per week

Night shift (22:00 – 07:00) may be required occasionally during the month, as the night shift team is small. Candidates must be comfortable with a 24/7 rotating schedule.

Languages Required

Dutch:C1 - C2 +

What We Are Looking For

Excellent communication and problem-solving skills

Customer-oriented mindset

Ability to work in a fast-paced international environment

Willingness to work on a rotating schedule

Why Porto?
Porto offers a perfect mix of coastal lifestyle, vibrant culture, affordable living, and an international community. Its one of the most attractive destinations in Europe for professionals looking to work abroad.