Customer Support (Inbound) com fluência em Alemão

Onile IT; Aveiro; Híbrido; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

A technology consulting company seeks a dynamic Customer Support professional fluent in German to join their team in Lisbon. This role involves handling inbound calls related to travel assistance, providing effective solutions to clients. The ideal candidate has excellent communication skills and experience in customer support, with a willingness to work rotating shifts. Join us to make a difference and contribute to our innovative environment.

Qualificações

• Previous experience in customer support or contact center roles preferred.
• Mandatory fluency in German (spoken and written).
• Willingness to work rotating shifts (24/7).

Responsabilidades

• Handle inbound calls related to travel assistance.
• Provide support and effective solutions to clients.
• Manage multiple tasks simultaneously.

Conhecimentos

Fluency in German

Excellent communication skills

Problem-solving ability

Interpersonal communication skills

Customer orientation

Descrição da oferta de emprego

Overview

Position Details: Customer Support (Inbound) with Fluency in German – Lisboa, Lisboa. Openings: 10.

At Onile IT, we inspire the technological transformation of organizations, adding value to their business. We provide consulting services in information technology, communications, and electronics, covering the entire project development cycle. Our focus is innovation, and we need people like you: with fresh ideas and the motivation to put them into practice!

Customer Support (Inbound) with Fluency in German

We are looking for a dynamic and empathetic Customer Support professional to join a contact center team. You will be responsible for handling inbound calls related to travel assistance, providing support and effective solutions to clients. If you have excellent communication and problem-solving skills and are fluent in German, this is the ideal opportunity for you.

Key Requirements

• Previous experience in customer support or contact center roles (preferred)
• Mandatory fluency in German (spoken and written)
• Willingness to work rotating shifts (24/7)
• Excellent interpersonal communication skills and active listening
• Strong customer orientation and problem-solving ability
• Ability to work under pressure and manage multiple tasks simultaneously

Additional Requirements

• Immediate availability

Conditions

Workplace in Lisbon with 3 days per week on-site at the office.

If you are ready to make a difference, send us your application!

Data and privacy notice: By applying to this job, Onile IT has your consent to use your data for a period of two years. For any doubt, read our privacy policy or send us an e-mail to [e-mail].