Customer Service Representative Italian Speaker

Velenosi & Meredith Consulting; Lisboa; Teletrabalho; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A consulting firm is seeking a Customer Service Representative fluent in Italian to support users of a popular streaming platform. This remote position, based in Lisbon, involves assisting customers via phone, email, and chat, and troubleshooting technical problems. Ideal candidates should have excellent communication skills and a passion for customer service. Competitive salary and performance bonus offered.

Serviços

Performance Bonus

Career development and training opportunities

Work in a fun and international team

Qualificações

• Fluent Italian (spoken & written) and good English skills.
• Excellent communication and problem-solving abilities.
• Customer service experience is a plus.
• EU citizenship or valid work permit for Portugal.

Responsabilidades

• Assist customers via phone, email, and chat.
• Support users with account issues, subscriptions, and streaming inquiries.
• Troubleshoot technical problems and provide solutions.

Conhecimentos

Fluent Italian (spoken & written)

Good English skills

Excellent communication

Problem-solving abilities

Customer service experience

Descrição da oferta de emprego

Customer Service Representative Italian Speaker

About the job Customer Service Representative Italian Speaker

Location: Remote (Based in Lisbon, Portugal)
Schedule: Monday to Friday, Rotative Shifts (06:00 22:00)
Days Off: Saturday & Sunday

About the Role:

Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform. If you love helping people and enjoy working in a dynamic environment, this is your chance to shine!

Key Responsibilities:

• Assist customers via phone, email, and chat
• Support users with account issues, subscriptions, and streaming inquiries
• Troubleshoot technical problems and provide solutions

What We Offer:

Salary: 1,000 euros/month (paid over 14 months)
Performance Bonus: 100 euros/month (paid over 12 months)
Fully Remote Work (within Lisbon)
Career development and training opportunities
Work in a fun and international team

What You Need:

Fluent Italian (spoken & written) and good English skills
Excellent communication and problem-solving abilities
Customer service experience is a plus
EU citizenship or valid work permit for Portugal

Ready to join an exciting industry? Apply now and enhance your career in customer service!