Customer Service Representative (German Speaking)

CBTalents; Porto; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A customer service company in Porto is looking for a Customer Service Representative fluent in German. The role involves providing support via phone, email, and chat while collaborating with team members. Ideal candidates are adaptable, have excellent communication skills, and are open to career growth. Competitive salary of 1,100 per 14 months offered for this full-time on-site position.

Qualificações

• Fluent in German.
• Previous experience in customer service is a plus.
• Ability to work in a fast-paced environment.

Responsabilidades

• Provide outstanding customer support via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Collaborate with team members to enhance the customer experience.

Conhecimentos

Fluency in German

Excellent communication skills

Interpersonal skills

Adaptability

Descrição da oferta de emprego

Customer Service Representative (German Speaking)

Job Openings Customer Service Representative (German Speaking)

About the job Customer Service Representative (German Speaking)

Job Title: Customer Service Representative (German Speaking)

Location: Porto, Portugal

Employment Type: On-Site

Job Type: Full-time

Job Description:

We are seeking an enthusiastic Customer Service Representative who is fluent in German to join our dynamic team in Porto. This role requires a commitment to exceptional customer service and a positive attitude.

Key Responsibilities:

• Provide outstanding customer support via phone, email, and chat.
• Assist customers with inquiries, complaints, and product information.
• Collaborate with team members to enhance the customer experience.
• Maintain detailed records of customer interactions.

Working Hours:

• Monday to Friday: 08:00 to 19:00 (Rotative shifts)
• Days Off: Saturday and Sunday

Qualifications:

• Fluent in German
• Previous experience in customer service is a plus.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and adapt to changing situations.
• Competitive salary of 1,100 per 14 months.
• Opportunity for career growth and development within a leading company.