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Customer Service Representative (Danish Speaker)

Snaphunt

Portugal

Presencial

EUR 20 000 - 30 000

Tempo integral

Há 14 dias

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Resumo da oferta

Uma empresa líder no setor de serviços está buscando um Representante de Atendimento ao Cliente falante de dinamarquês em Portugal. O candidato selecionado terá a responsabilidade de garantir a satisfação do cliente, resolver problemas efetivamente e trabalhar em um ambiente dinâmico. É necessário ter fluência em dinamarquês e inglês, além de habilidades de comunicação e organização.

Serviços

Oportunidade de aprendizado em um ambiente internacional
Parte de uma equipe global
Ambiente de trabalho dinâmico

Qualificações

  • Fluência em Dinamarquês (C1/C2) e Inglês (B2).
  • Habilidades de resolução de problemas e colaboração em equipe.
  • Experiência anterior em atendimento ao cliente é um diferencial.

Responsabilidades

  • Suporte à satisfação do cliente e resolução de problemas.
  • Colaboração com colegas e liderança para alcançar objetivos.
  • Manter uma abordagem profissional em todas as interações.

Conhecimentos

Fluência em Dinamarquês
Fluência em Inglês
Resolução de problemas
Comunicação verbal e escrita
Serviço ao cliente

Descrição da oferta de emprego

Customer Service Representative (Danish Speaker)

Client: Snaphunt

Location: Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: 2685d2beb691

Job Views: 5

Posted: 23.06.2025

Expiry Date: 07.08.2025

Job Description:

The Offer

  • Opportunity within a company with a solid track record of performance
  • Join a market leader within Other Services
  • A role that offers a breadth of learning opportunities

The Job

Detailed Duties and Responsibilities

  • Support customer satisfaction and long-term engagement by ensuring effective resolution of issues.
  • Work collaboratively with colleagues and leadership to achieve team objectives.
  • Handle inquiries and requests across various communication channels, ensuring accurate and timely updates in internal systems.
  • Share insights on recurring challenges and suggest opportunities for process or service improvements.
  • Foster positive relationships by delivering prompt and courteous support.
  • Maintain a professional and empathetic approach in all customer interactions.

The Profile

Targeted Qualifications

  • Fluency in Danish Language, C1/C2 level.
  • Fluency in English Language, B2 level.
  • Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment.
  • Basic understanding of customer service principles and the ability to follow standard procedures.
  • Previous experience in customer service is a plus.
  • Willingness to learn and adapt in a fast-paced or evolving support environment.
  • Ability to handle technical inquiries and troubleshoot common issues with guidance.
  • Organized, detail-oriented, and able to manage multiple tasks simultaneously.
  • Strong verbal and written communication skills across various platforms (phone, email, chat, social media).
  • Ability to quickly learn new software and technologies.

Interpersonal Skills

  • Communicative, able to speak and write well and convey ideas clearly.
  • Interpretative skills to understand and fulfill needs.
  • Confident, pleasant, energetic, helpful, trustworthy.
  • Efficient in performing tasks quickly and simply.
  • Organized and punctual, ensuring smooth and timely operations.
  • Flexible to carry out different responsibilities with little notice.
  • Attentive listener, paying close attention to what others are saying.
  • Precise, ensuring tasks are done accurately and correctly.
  • Willing to acquire new knowledge.
  • Customer service-oriented, friendly, patient, and polite.
  • Salary expectations to be shared.
  • Full eligibility to live & work in Portugal required.
  • Shift: 08:00 – 17:00.
  • Fixed term of 6 months with potential extension.
  • Part of a global team committed to company values.
  • Dynamic work environment within an international company.

The Employer

Our client was founded to help people find their dream job and assist employers in finding the right candidates.

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