Customer Service Representative

NexyaHR; Almancil; Híbrido; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A growing customer service-oriented company in Algarve is seeking a passionate Customer Service Representative to handle customer calls and manage reservations. The ideal candidate will have excellent communication skills and a strong attention to detail. This role offers a competitive salary and flexibility in work arrangements, emphasizing a supportive and collaborative work environment.

Serviços

Competitive salary package

Supportive working environment

Flexibility in work arrangements

Qualificações

• Fluent/Native in English (C1), both written and oral.
• Prior experience in customer service or reservations is an advantage.
• Strong organizational skills and attention to detail.

Responsabilidades

• Handle incoming customer calls and emails with professionalism.
• Manage reservations, inquiries, and updates to existing bookings.
• Maintain accurate records of customer interactions.

Conhecimentos

Fluent/Native in English (C1)

Excellent communication skills

Strong organizational skills

Proficiency with computers

Descrição da oferta de emprego

Overview

David Kennedy Recruitment has forged a strategic partnership with a reputable and fast-growing brand dedicated to serving European golf enthusiasts by facilitating convenient access to golf clubs. They are seeking passionate individuals to join them as a Customer Service Representative.

Location

Algarve – onsite with some flexibility to work from home

Employment type

Full-time – perm contract

Responsibilities

• Handle incoming customer calls and emails with professionalism and efficiency
• Manage reservations, inquiries, and updates to existing bookings
• Provide clear and timely updates regarding customer orders or services
• Support daily operational tasks in coordination with internal teams
• Maintain accurate records of customer interactions and transactions
• Represent the company with strong communication skills and a customer-first approach

Requirements

• Fluent/Native in English (C1), both written and oral
• Excellent communication skills via phone and email
• Strong organizational skills and attention to detail
• Proficiency with computers, booking systems, and digital tools
• Flexibility to work from both office and home as needed
• Prior experience in customer service or reservations is an advantage
• Knowledge of golf or digital media is a plus, but not required
• Ability to commute reliably (driving license/car preferred)

Benefits

• Competitive salary package
• Opportunity to join a growing, customer-focused company
• Supportive and collaborative working environment
• Flexibility in work arrangements