CRM - Campaign Management Specialist at Metyis AG

Metyis AG; Porto; On-site; EUR 32,000 - 45,000; Full time

Benefits offered by this job

Career growth

Digitalization & eCommerce growth

High-impact insights

Diverse team

Job summary

Metyis AG in Porto seeks a CRM Campaign Management Specialist to plan, execute and optimize omnichannel campaigns. You will monitor performance, gather insights, and collaborate with technical teams for improvements.

The role requires hands-on experience with AEM and Braze, strong communication skills, and an appetite for working in a fast-growing, global fashion tech environment.

Qualifications

• Bachelor’s degree in Marketing, Communications, IT or related field.
• Proven experience as a Campaign Manager or similar role with content management tools.
• Strong analytical skills to optimize campaign performance.

Responsibilities

• Plan, execute and optimize campaigns across multiple channels.
• Monitor campaign performance and provide actionable insights.
• Act as Business Owner for AEM-related topics and gather requirements.
• Train and mentor team members on platform updates and best practices.

Skills

Campaign management

Content management

HTML/CSS

Agile methodologies

Stakeholder management

Data analytics

Training & mentoring

Tech-savvy

Business owner experience

Education

Bachelor’s degree in Marketing/Communications/IT

Tools

AEM

Braze

Jira

Confluence

Job description

CRM - Campaign Management Specialist at Metyis AG in Porto, P13, PT.

This Full time on site position offers great opportunities for career growth.

Who we are

We are Metyis, a forward-thinking, global company that develops and delivers solutions around Big Data, Digital Commerce, Marketing and Design and provides Advisory services. We have offices in 15 locations with a talent pool of 1000+ employees and more than 50 nationalities, dedicated to creating long-lasting impact and growth for our business partners and clients. Together with HUGO BOSS, our esteemed business partner, we have embarked on a joint venture and created the HUGO BOSS Digital Campus, dedicated to increasing the data analytics, eCommerce and technology capabilities of the company and boosting digital sales. The HUGO BOSS Digital Campus employees will help create a state-of-the‑art data architecture infrastructure, advanced business analytics, and the development and enhancement of HUGO BOSS’ eCommerce platform and services. This collaborative environment will provide the capabilities required for HUGO BOSS to maximise data usage and support its growth trajectory towards becoming the leading premium tech-driven fashion platform worldwide.

What we offer

• Develop your professional career working with one of the major brands in the fashion industry
• Opportunity to accelerate the pace of digitalization & eCommerce growth through advanced technology, business intelligence, and analytics
• Driving high-impact insights enhancing decision-making across the entire organization
• Driving brand equity and digital sales through enhanced digital experiences
• Interaction with senior business and eCommerce leaders on regular basis to drive their business towards impactful change
• Become part of a fast-growing international and diverse team

What you will do

As a CRM Campaign Management Specialist, you will play a key role in planning, executing, and optimizing campaigns across multiple channels, ensuring timely delivery and alignment with brand guidelines. You will monitor campaign performance, analyze data, and provide actionable insights to improve results. In addition, you will act as the Business Owner for AEM-related topics, gathering requirements, prioritising tasks, and collaborating with technical teams to drive forward new developments, functionalities, and process improvements. You will work supporting the team by troubleshooting operational issues and ensuring smooth execution. By providing guidance, training, and mentorship, you will foster a culture of continuous learning while staying up-to-date with platform updates and best practices.

What you´ll bring

• Bachelor’s degree in Marketing, Communications, Information Technology, or a related field
• Proven experience as a Campaign Manager or in a similar role, with hands‑on expertise in Content Management and Campaigning tools (preferably AEM and Braze)
• Tech‑savvy mindset, with the ability to support platform‑related operational issues and questions
• Experience acting as a Business Owner or managing requirements and priorities for technical teams
• Excellent communication and interpersonal skills, with the ability to train and support colleagues
• Strong organizational skills, able to manage multiple stakeholders and projects simultaneously
• Analytical mindset with the ability to interpret data and optimise campaign performance
• Basic knowledge of HTML, CSS, or other web technologies
• Familiarity with Agile methodologies and tools (e.g., Jira, Confluence)
• Experience in the fashion, retail, or luxury goods industry is a plus

At Metyis, we are driven by curiosity and collaboration. We value diversity, equity, inclusion, and belonging (DEIB) in all its forms as it makes us stronger as an organisation and promotes creativity and innovation. We welcome all talents and are committed to creating a workplace where every employee can make a meaningful impact and grow.