Costumer Service Representative Lisboa - EIR Julho 2025 - wave 9

Salt Services SA; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

Une entreprise innovante recherche un représentant du service client à Lisbonne. Le candidat idéal doit avoir une excellente maîtrise de l'anglais et une expérience dans le service client. En travaillant dans une équipe internationale, vous aurez l'opportunité de contribuer à des améliorations continuellement dans un environnement diversifié.

Serviços

Opportunité de travailler au bureau

Équipe internationale et multiculturelle

Package salarial attractif

Qualificações

• Expérience en service client requise.
• Maîtrise de l'anglais au niveau professionnel, minimum C1.
• Intérêt pour les produits de télécommunication.

Responsabilidades

• Support téléphonique pour les appels des clients.
• Information et conseils sur les produits et services.
• Traitement des demandes des clients et mise à jour des systèmes informatiques.
• Identification des points faibles pour l'amélioration continue.

Conhecimentos

Fiabilité

Ponctualité

Service à la clientèle

Anglais

Descrição da oferta de emprego

Customer Service Representative (m/f) - Lisboa

English Speaking

We are looking for talented people who share our interests and values. Do you focus on the essentials and do what you promise? You are trying to make complicated things simple and are unmistakably different in everything you say and do? And the most important; Are you good at providing exceptional service every day?

Your tasks

• Telephone support for customer calls in the mentioned languages


• General information and advice on our products and services for existing customers and potential new customers


• Processing of our customers' requests and updating in our computer systems (examples: tariff or price plan changes, activation of options or services, change of address)


• Identification of potential weak points for continuous improvement of customer service

What you bring

• Experience in Customer Service.


• Very good command of the English language at a professional level - minimum level C1: English


• Interest in telecommunication products


• Flexible working hours (Monday to Saturday) from 07:00 to 21:00


• Personal strengths: reliability and punctuality

What we offer You

• Opportunity to work at the office


• Opportunity to join an international and multicultural team.


• Attractive salary package.

Have you always dreamed of working in a refreshingly unique and diverse environment? Then we really want to get to know you. Send us your CV