European Portuguese - Conversational Data Collection Associate (Audio Recording)

Volga Partners; Portugal; On-site; EUR 8,232; Part time

Job summary

Volga Partners is seeking individuals in Portugal for a conversation recording project. Participants will role-play as either a Customer or Support Agent in various customer support scenarios. Each assignment lasts approximately 30 to 90 minutes and requires clear and natural speech in a noise-free environment. Participants will be compensated at $7.00 per hour, with payment dependent on meeting quality standards and deadlines. A basic understanding of Google Sheets, Google Drive, and Zencastr is essential.

Qualifications

• Must be able to record in a quiet, noise-free environment.
• Good communication skills in the required language.
• Attention to detail and ability to meet deadlines.

Responsibilities

• Record conversations with an assigned partner.
• Follow provided scripts and instructions.
• Upload files correctly following naming and submission guidelines.

Skills

Good communication skills

Attention to detail

Ability to follow instructions

Tools

Google Sheets

Google Drive

Zencastr

Job description

Job Overview

Job Overview content has been retained in this reformatted description. Please review the responsibilities and requirements below as the core of the role.

Project Description

This project involves recording natural conversations with a partner using provided scripts. You will play a role (such as a Customer or Support Agent) and speak in a clear, natural way. The conversations are based on customer support situations, where one person helps solve a problem. These may include:

• Verifying account details
• Solving basic technical issues
• Explaining simple policies

Each assignment takes approximately 30 to 90 minutes and must be completed in one continuous session. You must record in a quiet, noise-free environment.

Key Responsibilities

• Record conversations with an assigned partner
• Follow provided scripts and instructions
• Speak naturally and clearly
• Play your assigned role during recordings
• Ensure recordings are completed in a quiet environment
• Upload files correctly following naming and submission guidelines
• Re-record tasks if quality requirements are not met
• Complete tasks within deadlines

Payment

You will be paid for up to 1.5 hours per assignment, based on approved work.

• Payment depends on audio quality and following instructions
• Work that does not meet quality standards may be rejected or require re-recording
• Payment is processed after successful quality review
• $7.00 USD per hour

Important Requirements

• Speak naturally (like a real conversation, not robotic)
• Follow all instructions carefully
• Ensure clear audio with no background noise
• Be available to re-record if needed

Technical Requirements

• Computer or laptop with internet access
• Working microphone
• Basic knowledge of:
• o Google Sheets
• o Google Drive
• o Zencastr
• Ability to download, rename, and upload files

Eligibility Criteria

• Good communication skills in the required language(s)
• Ability to follow instructions
• Attention to detail
• Willingness to work with a partner
• Ability to meet deadlines

Agreement & Acknowledgement

Selected participants will be required to sign an agreement and acknowledgement form confirming:

• Understanding of the task and instructions
• Acceptance of quality and payment terms
• Consent to use of recorded data for the project

Must be residing in Portugal