Continuous Improvement Team Manager

Phiture; Lisboa; Híbrido; EUR 50 000 - 70 000; Tempo integral

Resumo da oferta

A leading European bank is seeking a Continuous Improvement Team Manager in Lisbon to lead CI project managers and trainers. This role requires strong leadership, experience in Lean methods, and a Master's degree in management or related fields. Responsibilities include defining CI roadmaps, supporting operations, and enhancing process efficiency. The ideal candidate will possess excellent communication skills and a Black Belt in Lean Six Sigma.

Serviços

Flexible remote working modalities

Office and home equipment allowance

Commitment towards work/life balance

Qualificações

• Strong experience in project management/change team management is a prerequisite.
• Excellent command of English; French is a plus.
• Rigorous, organized, and execution oriented.

Responsabilidades

• Support local Operations Senior Managers to derive local targets.
• Define Continuous Improvement annual roadmap.
• Lead process improvement initiatives using Continuous Improvement tools.

Conhecimentos

Lean methods and tools

Change management methods and tools

Facilitation skills

Interpersonal and communication skills

Team player

Formação académica

Master’s degree in management, Finance, Economics or Engineering

Ferramentas

Black Belt Lean Six Sigma certification

Descrição da oferta de emprego

About The Job

The Continuous Improvement Team Manager leads a team of CI project managers and CI trainers/coaches to take Continuous Improvement concepts, tools and culture across the organization, always seeking efficiency opportunities within its scope of activities.

Responsibilities

• Support the local Operations Senior Managers to derive from the global ops roadmap / priorities the local ones to reach local Ops targets
• Define Continuous Improvement annual roadmap to support local Operations roadmaps, identify and schedule Continuous Improvement projects / workshops / OPS managers Training & Coaching
• Manage local CI team of CI Project Managers & CI Trainers/Coaches
• Lead process improvement initiatives using Continuous Improvement Programme approach and tools to improve and standardize processes across locations – including post project follow up & impact quantification
• Entertain close relationships with the local Operations managers to capture their needs and arrange for initiatives to address them once approved by the programme stakeholders
• Prepare and facilitate problem solving workshops on multi-geographies issues – including post project follow up & impact quantification
• Implement Continuous improvement management practices such as performance management or activity management at Team leaders, Ops leaders, Process owners level including follow up & impact quantification
• Spread Continuous Improvement culture across the organization
• Prepare reporting on local Continuous Improvement programme, lead regular reviews with Ops senior management to follow up progress on CI roadmap

Profile And Skills To Success

• Master’s degree in management, Finance, Economics or Engineering
• Excellent command of English. French is a plus
• Strong experience on Lean methods and tools
• Strong experience on change management methods and tools
• Advanced facilitation skills
• Leadership: Capacity to bring together different stakeholders' visions and have them converge towards the same common target and get their full buy-in
• Excellent interpersonal and communication skills at all levels of the business
• Rigorous, organized, and execution oriented
• Team player, ability to work cross functionally for the general interest
• Sense of priority: capacity to draw the line between important and secondary matters and switch between macroscopic and detailed issues permanently
• Previous experience within CIB Operations or exposure to their processes will be a key asset
• Previous experience in project managers/Change team management is a prerequisite
• Skills on coaching
• Black Belt Lean Six Sigma certification is a prerequisite

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

Presence In Portugal

BNP Paribas in Portugal since 1985, with more than 8.700 employees across 10 business entities and 11 excellence centers providing value-added services to various countries where the BNP Paribas Group operates.

International Reach

Thanks to its international presence and collaboration among its entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions. The Group holds key positions in:

• Retail Banking – retail activities and specialised business lines
• Investment & Protection Services – savings, investment and protection services
• Corporate & Institutional Banking – tailored financial solutions for corporate and institutional clients

Diversity and Inclusion

BNP Paribas is an equal opportunity employer and provides equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

We embrace a Smart Working framework based on trust, autonomy and collaboration. Eligible employees can benefit from flexible remote working modalities in a hybrid environment. To guarantee a comfortable and efficient working setup, eligible employees are provided with office and home equipment, equipment allowance, and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.