Content Support Specialist

Nestlé Global; Portugal; Híbrido; EUR 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working environment

Competitive salary and annual bonus

Local and international exposure

Nestlé Club discounts

Free coffee at the office

Company equipment

Medical support at office

E-learning and training programs

Career progression

Resumo da oferta

Nestlé Business Solutions (NBS) seeks a Content Support Specialist to bridge HQ Digital Marketing briefs with agencies in a hybrid Lisbon/Braga setting. You will ensure brand guideline adherence and timely asset delivery for trigger-based programs.

You will coordinate with agencies, localization partners and markets, produce performance reports, and promote Nestlé Content Operating Models and Global Solutions to drive value.

Qualificações

• 3 to 5 years in digital marketing /eBusiness working with global brands.
• Good knowledge of Digital Marketing and brand marketing.
• Experience with CRM Brand Campaigns is a must.
• Proficient English writing, reading, speaking.
• Team oriented mentality and attitude.
• Ownership, responsibility & adaptability.
• Result oriented.
• Can work independently and predominantly in a remote team.
• Pro-active and self-driven.

Responsabilidades

• Act as the bridge between the strategic brief for Digital Marketing programs from HQ and the creative agencies.
• Act as the main point of contact for the brand, ensuring outputs are in line with brand guidelines.
• Ensure the timely delivery of final creative assets for trigger-based programs.
• Advocates the implementation and usage of Nestlé Content Operating Models and Global Solutions.
• Coordinate with the agency to facilitate smooth delivery of assets, managing the back-and-forth process based on agreed creative review rounds.
• Creates and distributes regular performance reports/best practices outline that offer insights & recommendations.
• Manages and aligns with several stakeholders and must be able to drive change management and execute HQ agenda with agencies, Localization Partners and Markets.

Conhecimentos

Digital marketing

CRM campaigns

English proficiency

Teamwork

Ownership & initiative

Descrição da oferta de emprego

Position Snapshot
Grade: I1
Location: Lisbon/Braga (Portugal)
Company: Nestlé Business Solutions(NBS)
Full-time/Hybrid Work: 2 days per week at the office (aligned with our current Policy)
Languages:Fluent in English

About us

Nestlé Business Solutions (NBS)is at the heart of theNestlé Group. We provide Supply Chain, Financial, HR, Digital &Social Media, CRMand Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The Content Support Specialist acts as the bridge between strategic Digital Marketing briefs from HQ and creative agencies, ensuring timely delivery of final assets for trigger-based programs. This role serves as the main point of contact for the brand, ensuring adherence to brand's guidelines while advocating for the use of Nestlé’s Content Operating Models and Global Solutions. The specialist will coordinate with agencies for smooth asset delivery, create performance reports and best practices, and drive change management while aligning with stakeholders to execute the HQ agenda effectively.

A day inthe life of...

• Act as the bridge between the strategic brief for Digital Marketing Programs from HQ and the creative agencies
• Act as the main point of contact for the brand, ensuring agencies’ outputs are in line with brand's guidelines
• Ensure the timely delivery of final creative assets for trigger-based programs
• Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studios) and Global Solutions (e.g., Content Hub and integrated tools)
• Coordinate with the agency to facilitate smooth delivery of assets, managing the back-and-forth process based on agreed creative review rounds
• Creates and distributes regular performance reports/best practices outline that offer insights & recommendations
• Manages and aligns with several stakeholders and must be able to drive change management and execute HQ agenda with agencies, Localization Partners and Markets

What will make you successful

• 3 to 5years in digital marketing /eBusiness working with Global brands
• Good knowledge of Digital Marketing and brand marketing
• Experience with CRM Brand Campaigns is a must
• Proficient English writing, reading, speaking
• Team oriented mentality and attitude
• Ownership, responsibility &adaptability
• Result oriented
• Can work independently and predominantly in a remote team
• Pro-active and self-driven

What we offer

Here atNBSwe care about ourTalentsand we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.Joininguswill bring you:

• Immersion in a culturally diverse team
• Local andinternationalexposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• FlexBenefits -atNBSyou canchoosewhat benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office
• Shop withspecial discountsfor employees
• Company equipment according to professional needs
• Medicalsupport available at theoffice
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities forinternationalcareer

Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.