Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Velenosi & Meredith Consulting; Porto; Presencial; EUR 25 000 - 35 000; Tempo integral

Resumo da oferta

Join a leading consulting firm in Portugal as a Content Moderator / Customer Service Agent. This role focuses on maintaining online safety and delivering exceptional customer service while working in a multicultural environment. Enjoy competitive benefits, career growth opportunities, and a positive work atmosphere in sunny Portugal.

Serviços

Relocation assistance (travel + accommodation support)

Full onboarding and paid training

Multicultural team environment

Modern office facilities

Clear path for career growth

Qualificações

• Fluent in Italian and strong English skills required.
• Experience in customer support or content moderation is a plus.

Responsabilidades

• Review and moderate user-generated content according to platform policies.
• Handle user inquiries via chat, email, or internal tools.
• Enforce safety guidelines and escalate issues as necessary.

Conhecimentos

Fluent in Italian

Strong English skills

Empathy

Professionalism

Descrição da oferta de emprego

Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

Job Openings Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

About the job Content Moderator / Customer Service Agent with Italian - Portugal (on-site)

We're Hiring: Content Moderator / Customer Service Specialist with Italian Portugal (on-site)

Do you speak Italian fluently and have strong English skills? Are you passionate about maintaining online safety and helping users navigate digital platforms? Join an international team in Portugal (Lisbon or Porto), where you'll ensure a secure and respectful user experience while delivering top-tier customer support.

What Youll Be Doing:

• Review and moderate user-generated content in line with platform policies
• Handle user inquiries via chat, email, or internal tools with empathy and professionalism
• Escalate violations or complex cases according to internal protocols
• Protect online communities by enforcing safety guidelines
• Maintain accurate logs of interactions and moderation actions

What We Offer:

• Relocation assistance (travel + accommodation support)
• Full onboarding and paid training
• Multicultural team environment in sunny Portugal
• Modern office facilities and supportive leadership
• Clear path for career growth in digital services and operations

Help make the digital world safer while growing your international career.

Apply now and join a purpose-driven team in Portugal!