Content Analyst with Danish

Cognizant; Lisboa; Presencial; EUR 35 000 - 45 000; Tempo integral

Resumo da oferta

A leading global professional services company in Lisbon seeks a Content Analyst fluent in Danish and English. This role involves reviewing sensitive online content, ensuring compliance with community guidelines, and identifying trends for improvement. The company offers a pleasant working atmosphere, professional development, and a highly competitive salary.

Serviços

Pleasant working atmosphere

Professional development opportunities

Highly competitive salary

Free fruit, coffee, tea, and water

Qualificações

• Fluent in Danish and intermediate in English.
• Ability to analyze sensitive content and make quick decisions.
• Strong understanding of online community guidelines.

Responsabilidades

• Review user flagging reports regarding website content.
• Analyze content compliance and flag for action.
• Recognize trends and escalate issues outside policies.

Conhecimentos

Danish C1/C2

B2 English

Content moderation

Analytical skills

Descrição da oferta de emprego

Overview

Project: Content Analyst in Danish

Schedule: 24/7 – 08:00 to 17:00; 14:00 to 23:00; 23:00 to 08:00

Days off: Typically consecutive, but one week each month (on average) they can be separated to align schedules.

Location: Lisbon

Introduction

Content Moderators play an important role in ensuring the safety of online communities against harmful user generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.

Rewarding outcomes are not often without challenges. As a part of the job requirement, you will be required to review and analyze explicit and extremely sensitive content sometimes involving graphic or otherwise disturbing text, videos, and images which may be disturbing due to their egregious nature. The content under review is likely to expose the reviewer to crime scenes, dangerous or derogatory content, abuse, harassment and sexually explicit content.

At Cognizant, we are committed to the safety and well-being of our employees. As part of our benefits, we proactively provide evidence-based wellbeing solutions for employees working within the critical role of content moderation. Our wellness practices are holistic and aimed at risk mitigation across areas of training, monitoring and support. We understand the cost of caring and the importance of creating a resilient workforce in which employees thrive while being able to make a difference in the world around them.

We can''t wait for you to join our team!

Day to Day Responsibilities

• Danish C1/C2 + B2 English
• Review user flagging reports regarding website content
• Understand and remain up-to-date with client’s policies and guidelines
• Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner
• Review the reported content within agreed turnaround times and standards of quality
• Recognize trends and patterns, and escalate issues outside of the established policies
• Use market specific knowledge and insights to spot and scope solutions to improve the support of user community

Review sensitive content, sometimes involving graphic, discriminatory or otherwise disturbing subjects on text or video formats.

We offer

• Pleasant and inspiring working atmosphere
• Opportunity to be part of a rapidly expanding global organization with irreproachable reputation
• Professional development and clear career path
• Training & development opportunities
• Office based
• Highly competitive salary
• Relocation allowance and assistance*
• Free fruit, coffee, tea and water and a lot more!

*Only applies to candidates relocating from outside of Portugal