Compliance Assistant

CrunchEquation; Vila Nova de Gaia; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A managed-services partner for iGaming brands is seeking a Compliance Assistant to support day-to-day regulatory operations. Responsibilities include executing KYC/EDD checks, maintaining compliance registers, and preparing reports. The ideal candidate should have 1-2 years of experience in compliance, preferably in iGaming or financial services, along with fluency in English and Portuguese. This role offers a competitive salary and a collaborative work environment.

Serviços

Competitive salary package

Professional development opportunities

Collaborative work environment

Qualificações

• 1–2 years in compliance, risk, or AML/KYC ideally in iGaming or financial services.
• Detail-oriented with strong documentation habits.
• Comfortable with screening/KYC tools and case management systems.

Responsabilidades

• Collect and review documents; perform SoF/SoW requests.
• Monitor cases and document decisions; prepare SAR/STR drafts.
• Maintain compliance registers and compile evidence for audits.

Conhecimentos

Knowledge of AML/KYC/EDD

Detail-oriented documentation

Strong written communication

Comfort with screening/KYC tools

Fluent in English

Fluent in Portuguese (PT-BR)

Ferramentas

Excel/Sheets

ComplyAdvantage

Refinitiv

Sumsub

Descrição da oferta de emprego

Overview

Welcome to CrunchEquation, a managed-services partner for iGaming brands. We blend compliance, operations, CRM, VIP, marketing, and analytics to deliver safe, compliant growth.

We’re hiring a Compliance Assistant to support day-to-day regulatory operations across our sportsbook and casino brands. You’ll help execute KYC/EDD checks, maintain registers and evidence, monitor RG and AML alerts, and keep our audits and reports spotless—working closely with the Compliance Manager.

Key Responsibilities

• Collect and review documents; perform SoF/SoW requests; ensure accurate records in case management tools.
• Monitor cases and alerts, document decisions, and prepare SAR/STR drafts for review.
• Track chargebacks and unusual patterns with Payments/Risk.
• Monitor affordability/interaction queues; log contacts, limits, cool-offs, and self-exclusions with proper evidence.
• Maintain compliance registers (complaints, incidents, breaches, marketing approvals, gifts/hospitality).
• Compile evidence for audits, inspections, and regulatory reports; keep SOPs and policies current.
• Check campaign copy, bonus mechanics, and T&Cs against market rules; verify required disclosures and RG messaging.
• Help process DSARs, retention/deletion requests, and ROPA updates in coordination with Privacy/Legal.
• Support due diligence of suppliers (KYC vendors, payment providers, affiliates) and track remedial actions.

Requisitos

• 1–2 years in compliance, risk, or AML/KYC—ideally in iGaming or financial services.
• Working knowledge of AML/KYC/EDD, Responsible Gaming, GDPR, and advertising/bonus rules (multi-jurisdiction a plus).
• Detail-obsessed with strong documentation habits and clear written communication.
• Comfortable with screening/KYC tools (e.g., ComplyAdvantage/Refinitiv/Sumsub), case systems, and Excel/Sheets; basic BI familiarity is a plus.
• Fluent English and Portuguese (PT-BR) strongly preferred.
• Nice to have: ICA/ACAMS training, law/finance background, or basic SQL.

Vantagens

• Integration into a licensed and growing brand in the iGaming market.
• A collaborative and innovative work environment.
• The opportunity to contribute to continuous improvement in payment processes and compliance.
• Competitive salary package, aligned with experience.
• Benefits and professional development opportunities.

If you bring rigor, integrity, and a calm, process-driven approach, we’d love to meet you.

Join CrunchEquation and help us keep players safe and brands compliant!