Commercial Account Manager - Lisbon

ComplyAdvantage; Lisboa; Hybrid; EUR 33,000 - 41,000; Full time

Benefits offered by this job

Equity

Unlimited time off

Hybrid work

Home office budget

Learning budget

Innovative projects

Job summary

ComplyAdvantage, Lisbon hub, is seeking an Account Manager to drive growth in the financial crime space. You will manage an existing portfolio, focusing on retention and expansion, and engage with senior decision makers at fintechs, banks, and payments firms.

You bring 2+ years of experience in cloud/SaaS account expansion or a proven B2B sales track record, with strong negotiation and a consultative approach. Hybrid work and an equity stake are offered.

Qualifications

• Minimum of 2+ years relevant experience in expansion and retention of accounts
• Experience in a cloud/SaaS solution for financial services/regtech is a plus
• Strong negotiation and consultative selling approach

Responsibilities

• Manage our existing portfolio of accounts with focus on retention and expansion
• Engage with senior decision makers at Fintechs, Payments Companies, banks and credit unions
• Qualify opportunities, negotiate and expand accounts
• Effectively manage pipeline and prioritise deals
• Feedback market and product intelligence to Product and Strategy teams

Skills

Account management

Retention

Enterprise sales

SaaS

Negotiation

Communication

Job description

What you will be doing:

We’re looking for an experienced Account Manager to help drive significant growth in the buoyant market of financial crime. Comply Advantage provides all the latest technology and sales infrastructure to be successful, all we require is an individual who is driven, accountable, with a can-do attitude.

• Manage our existing portfolio of accounts, with a focus on retention and expansion
• Engage with senior decision makers at Fintechs, Payments Companies, as well as Traditional banks and Credit Unions, qualify opportunities, negotiate and expand accounts
• Effectively manage pipeline, prioritise the right deals and create urgency
• Consistently overachieve upon retention targets against a quarterly quota
• Feedback valuable market and product intelligence to our Product and Strategy teams

What you’ll bring:

As Account Manager, you will have

• Minimum of 2+ years relevant experience in expansion and retention of accounts ideally from a cloud/SaaS solution for the financial services industry/regtech industry
• Alternatively we want to see a demonstrable track record in managing a portfolio within a B2B sales environment - we want to speak with individuals that can demonstrate self-sufficient success and the ability to manage high-value accounts.
• An understanding of solution/value based selling to understand pain points and extract maximum value from existing accounts
• Ambition, motivation and smart thinking
• The desire to try new things to get the best results; thinks quickly and thrives in an entrepreneurial environment
• Strong team spirit and enjoys working effectively in collaboration with others
• Understanding of a standardised sales process, ideally leveraging a known methodology e.g. MEDDIC, Sandler, Challenger.
• Excellent communication and negotiation skills and a consultative approach to managing and closing business
• The desire to develop your skills and take on more responsibilities quickly – our ambitious expansion plans mean we’re looking for new leaders to help us grow

What’s in it for you?

• Equity as we want you to have a part of what we are building
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical to keeping us performing at our best
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships
• You will also get a new starter budget to kit out your home office
• Opportunity to work on innovative projects with smart-minded people keen to share their knowledge and continuously improve
• Annual learning budget (prorated based on start date) to drive your performance and career development

The base salary range for this role is 37,000 EUR + commission and benefits. The actual pay may vary based on factors such as location, experience, and skills.

About us:

Our mission is to empower every business to eliminate financial crime.

By harnessing AI, a unified platform, and an extensive partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience, and enduring regulatory trust.

More than 3,000 enterprises across 75 countries rely on our end-to-end platform and the world’s most comprehensive financial crime risk intelligence. With full-stack agentic automation, we help organizations automate up to 95% of KYC, AML, and sanctions reviews, cut onboarding times by 50%, reduce false positives by 70%, and handle 7x more work with the same staff.

ComplyAdvantage is headquartered in London and has global hubs in New York, Lisbon, Singapore, and Cluj-Napoca. It is backed by Balderton Capital, Index Ventures, Ontario Teachers’ Pension Plan, Goldman Sachs, and Andreessen Horowitz. Learn more about compliance re-engineered for the age of AI at complyadvantage.com.