Collections Team Leader

Cyncly; Lisboa; Híbrido; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A global financial company is seeking a Collections Team Leader in Lisbon to manage a team and oversee key accounts. The ideal candidate should have at least two years of experience in team management and a background in global collections, with proficiency in English and German. This role offers a flexible hybrid working environment, supporting employees' growth and collaborative efforts.

Qualificações

• Minimum 2 years of experience managing a team.
• Experience in a global collections role.
• Ability to deliver accurate reports.

Responsabilidades

• Manage a small portfolio of Key accounts.
• Be point of escalation both internally and externally.
• Support with cash flow forecasting.

Conhecimentos

Team management

Global collections experience

High-level reporting

Proficient English

Proficient German

Excellent communication

Ferramentas

Microsoft Office (Excel, Teams, PowerPoint)

Descrição da oferta de emprego

About the role

Job Title: Collections Team Leader

Location: Lisbon

Contract: Permanent (Hybrid)

As a Collections Team Leader, you will lead part of our Global collections team servicing 23 countries across the world chasing outstanding invoices. You will manage a team of 3 global senior credit controllers.

Main Responsibilities

• Manage a small portfolio of Key accounts.
• Be point of escalation both internally and externally
• Support with cash flow forecasting
• Ledger review on a bi-weekly basis with escalation to account managers and SLT
• Support the team with collections queries
• Drive the team to meet monthly targets and keep bad debt to a minimum
• Keep the team up to date on collections processes.
• Support on projects to build team efficiencies

Required Qualifications and Experience

• 2 years min experience managing a team.
• Experience being in a global collections role.
• Ability to deliver high level, accurate reporting.
• Proficient English and German language, any other language would be an asset.
• Ability to time manage and prioritize.
• Ability to work with a segregated team in different time zones.
• Use of Microsoft Office including Excel, Teams and PowerPoint.
• Excellent communication skills.

Working for us

At Cyncly, we’re a global family that collaborates with humility and respect for one another. With more than 2,400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better together.

You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our employees.

Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to our roles.

That’s who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that’s dedicated to making our customers better.

Come join us!