Cloud Lead

ConvaTec Inc.; Lisboa; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

On‑call flexibility

Job summary

Convatec is seeking a Tech Lead – Cloud Operations to drive architectural standards across AWS and Azure. The role partners with CloudOps, Security, Networking, and DevOps to build secure, resilient, and automated cloud environments.

You will guide technical decisions, review designs, and ensure observability and policy adherence across production and non‑production platforms. This role emphasizes technical leadership rather than people management, with potential on‑call duties and a strong

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.
• Strong cloud operations background with AWS and Azure.
• Experience with IaC tools (Terraform, CloudFormation, or Bicep).
• ITIL or similar service management foundation helpful.
• Ability to mentor engineers and drive technical excellence.

Responsibilities

• Define, maintain, and enforce cloud architecture standards and best practices.
• Lead major incident investigations and root cause analyses to reduce recurrence.
• Design and evolve infrastructure‑as‑code and automation for reliability and DR.
• Prioritize technical debt and modernization with security and architecture teams.
• Act as a technical authority and mentor Cloud Operations engineers.

Job description

About Convatec Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in Advanced Wound Care, Ostomy Care, Continence Care, and Infusion Care. With more than 10,000 colleagues, we provide our products and services in around 90 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Convatec’s revenues in 2024 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more please visit http://www.convatecgroup.com

Position Overview

The Tech Lead – Cloud Operations is accountable for the technical quality, reliability, and engineering standards of cloud operational platforms and services across AWS and Azure. The role acts as the technical authority within Cloud Operations, ensuring that environments are secure, resilient, scalable, and automated by design. The Tech Lead partners closely with the CloudOps Manager, Cloud Service Owners, Cloud Engineers, Security, Networking, and DevOps team to translate operational requirements into robust technical solutions, while continuously reducing operational risk and technical debt. This role does not own people management or budget, but has clear technical decision rights and is a key escalation point for complex incidents and architectural decisions.

Key Responsibilities

• Technical Leadership & Architecture: In collaboration with the Architecture team, define, maintain, and enforce cloud architecture standards, design patterns, and engineering best practices for Cloud Operations. Review and approve technical designs, IaC pull requests, and platform changes impacting production and non‑production environments. Ensure security, resilience, scalability, and observability are built into all cloud solutions by design.
• Operational Excellence: Act as technical lead during major incidents, driving deep technical troubleshooting and root cause analysis (RCA). Identify systemic weaknesses and lead permanent corrective actions to prevent recurrence. Support service reliability targets (availability, performance, recoverability).
• Automation & Platform Engineering: Lead the design and evolution of Infrastructure‑as‑Code using Terraform, Bicep, or CloudFormation. Drive automation across provisioning, patching, monitoring, backup, disaster recovery, and recovery processes, ensuring repeatable, tested, and reliable DR capabilities across cloud environments. Ensure backups and DR policies, runbooks, and automation meet resilience requirements and are regularly tested and validated. Promote Git‑based workflows, CI/CD pipelines, and policy‑as‑code.
• Technical Debt & Modernization: Own and prioritize the technical debt and modernization backlog for Cloud Operations platforms. Proactively reduce operational risk, manual work, and single points of failure. Partner with Cloud Architecture and Security to evolve platforms in line with target state.
• Coaching & Capability Development: Mentor Cloud Operations engineers, raising overall technical maturity and engineering discipline. Contribute to skills frameworks, career paths, and technical onboarding content. Act as a role model for ownership, quality, and continuous improvement.
• Authority / Decision Rights: Approve or reject technical designs and implementation approaches. Enforce engineering standards, architectural guardrails, and technical best practices. Recommend technology choices, tools, and platform improvements. Escalate unmanaged technical risk to CloudOps Lead and Infrastructure leadership.

Education/Qualifications Required

Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience.

Preferred Certifications

• Microsoft Azure: AZ‑104, AZ‑305 (or equivalent)
• AWS: Solutions Architect (Associate or Professional)
• Terraform Associate or equivalent IaC certification
• ITIL Foundation (or higher)

Working Conditions

Hybrid working – Flexible number of days per week in the office driven by business requirements as Convatec has a flexible approach to office working. The position follows UK time zone working hours. Standard operating hours are aligned with UK business time (GMT/BST), with occasional flexibility required based on business and operational priorities.

Special factors

This position may require flexibility to work on-call during weekends.

Equal opportunities Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral.

Convatec is a global medical products and technologies company focused on solutions for the management of chronic conditions, with leading market positions in advanced wound care, ostomy care, continence & critical care, and infusion care. Our products provide a range of clinical and economic benefits including infection prevention, protection of at-risk skin, improved patient outcomes and reduced total cost of care. If you would like to know how we intend to use your data following your application please refer to our full data privacy policy on the following link: https://www.convatecgroup.com/privacy-policy/