Client-Facing IT Support Technician - Faro (Portugal)

Jing Hau; Faro; Presencial; EUR 16 000 - 20 000; Tempo integral

Resumo da oferta

Jing Hau in Faro, Portugal seeks an IT Support Technician to provide technical assistance to clients in the Faro area. You will be the first point of contact for computer issues and will troubleshoot and resolve problems promptly while communicating clearly with non-technical users.

The role requires strong communication and problem-solving skills. You will install and configure computer systems and applications, maintain and upgrade existing setups, train end-users, and keep accurate records.

Qualificações

• Bachelor's degree in Computer Science or a related field.
• Proven experience as IT Support Technician or similar role.
• Knowledge of Windows and Mac operating systems.
• Familiarity with networking concepts and protocols.
• Excellent problem-solving skills.
• Strong written and verbal communication skills.
• Ability to work independently with minimal supervision.

Responsabilidades

• Provide technical support to clients via phone, email or in person.
• Troubleshoot hardware, software and network issues.
• Install and configure computer systems and applications.
• Maintain and upgrade existing systems as needed.
• Train end-users on basic computer functions and software applications.
• Keep accurate records of all support activities.
• Collaborate with team members to resolve complex issues.

Formação académica

Bachelor's degree in Computer Science

Ferramentas

Windows

Mac OS

Networking knowledge

Descrição da oferta de emprego

Jing Hau in Faro, Portugal seeks an IT Support Technician to provide technical assistance to clients in the Faro area. You will be the first point of contact for computer issues and will troubleshoot and resolve problems promptly while communicating clearly with non-technical users.

The role requires strong communication and problem-solving skills. You will install and configure computer systems and applications, maintain and upgrade existing setups, train end-users, and keep accurate records.