Campaign Assignment Specialist

Nbs Inc.; Portugal; Híbrido; EUR 32 000 - 52 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Flexible working

Career progression

International exposure

Free coffee

Resumo da oferta

Nestlé Business Solutions (NBS) is seeking a Campaign Assignment Specialist in a hybrid role based in Braga/Lisbon, Portugal. You will allocate Nespresso campaigns to the Campaign Factory team, ensuring SLAs are met and capacity is balanced with demand.

You will also perform capacity and volume forecasting, analyze briefs, and help train partners on Campaign Factory processes to improve quality and timeliness.

Qualificações

• This role requires the ability to interpret Brand Guidelines and translate them into campaign assignments.
• Strong planning, forecasting, and capacity management skills are essential.
• Familiarity with CRM concepts and production workflows is expected.

Responsabilidades

• Assign campaign requests to Campaign Factory team while respecting SLAs and capacity.
• Analyze weekly/monthly capacity and volume forecasts and report to supervisors.
• Review briefs, identify issues, and train partners on Campaign Factory briefing

Conhecimentos

Brand Guidelines understanding

Planning ability

CRM terminology

Production process knowledge

Deadline-driven

Descrição da oferta de emprego

Position Snapshot

Location:Braga/Lisbon (Portugal)

Full-time/HybridWork:2 days per week at the office (aligned with our current Policy)

About us

Nestlé Business Solutions (NBS)is at the heart of theNestlé Group. We provide Supply Chain, Financial, HR, Digital &Social Media, CRMand Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, teamplayer, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment.

If this describes youand you are looking to join a business where you can really add value, itis time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us toadaptyour position.

Position Summary:

This person will be responsible for the assignment of Nespresso campaigns to the remaining team members considering defined market allocation and campaign complexity. As part of the role, the Campaign Assignment Specialist will take some responsibilities in performing capacity reports

Focus will be to ensure the campaigns are assigned as per defined SLAs, which may request some negotiations on launch dates, delivery in the agreed timeframe, as well as put the right checks to ensure campaign tracking with market SPOCs. Part of the responsibilities, it will be to map the demand for upcoming weeks, aligning with leadership and production team.

A day in the life of...

• Assign campaign requests to Campaign Factory team members, ensuring respect for agreed SLAs and timely execution based on teams' capacity and demand. Simultaneously, upon assignment, the specialist should perform quality control checks against defined Brand Guidelines.
• This specialist is expect to run a thorough analysis of team's capacity and volume forecasting. Report weekly/month to supervisors.
• Analyze briefing and process issues to learn from experience, and seek for continuous improvements to gain in quality and time. Responsible to train partners on Campaign Factory briefing

What will make you successful?

• Ability to quickly understand brand's positioning through Brand Guidelines
• Good planning ability and relation to quality deliverables
• Good understanding of CRM terminology and technical requirements, compatility
• Good understanding of the Production Process
• Ability to deliver against established objectives and deadlines
• Ability to handle surges in volumes and capacity to address it.

What we offer

Here at NBS we care about ourTalentsand we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance.Joininguswill bring you:

• Development of expertise in Nestlé’s Shared SolutionsBusiness
• Immersion in a culturally diverse team
• Local andinternationalexposure
• Flexible working environment
• Competitive salary and annual bonus according to your performance
• FlexBenefits -at NBS you canchoosewhat benefits are more suitable for you
• Make part of the Nestlé Club and getdiscountinseveral partners
• Free coffee (and good coffee) at the office
• Shop with special discounts for employees
• Company equipment according to professional needs
• Medicalsupport available at theoffice
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for international career

Nestlé is the world's largest food & beverage company. We unlock the power of food to enhance quality of life for everyone, today and for generations to come.