Business Revenue Account Manager French Speaker

Phiture; Lisboa; Híbrido; EUR 30 000 - 50 000; Tempo integral

Resumo da oferta

A leading banking institution in Lisbon is seeking a Business Revenue Account Manager to manage billing activities and ensure compliance with procedures. The ideal candidate will hold a Bachelor's degree, be fluent in English and French, and possess strong organizational skills. This position offers opportunities for innovation and supporting the transformation strategy in a hybrid working environment.

Serviços

Flexible remote working modalities

Equipment allowance

Exclusive purchasing partnerships for equipment

Qualificações

• Bachelor’s degree required.
• Fluency in English and French is essential.
• Proficiency in Microsoft Office Excel is necessary.
• Attention to detail and quality of service is important.
• Organizational skills to adapt to changing priorities.

Responsabilidades

• Perform regular Business Revenue controls.
• Document all controls and ensure compliance.
• Address and log incidents within set deadlines.
• Prepare audit files and answer queries.
• Contribute to innovation processes and projects.

Conhecimentos

Fluency in English

Fluency in French

Proficiency in Microsoft Office Excel

Attention to detail

Organizational skills

Formação académica

Bachelor’s degree

Descrição da oferta de emprego

Overview

The Business Revenue Account Manager’s main mission is to guarantee and perform daily controls and monitor the billing activity, invoicing process across markets, while ensuring all the necessary procedures are created within the deadline.

Responsibilities

• Perform Business Revenue (BR) controls on a regular basis
• Ensure all the controls are documented and signed, including all 4 eyes checks for monthly tasks, setups and changes, and inputs in PACT
• Ensure all the documents and answers to ORC and OPC teams are provided in the respective deadlines
• Guarantee that on second level controls the rate of findings is less than 10%
• Ensure that all the necessary procedures are created and updated and input in PACT respecting the deadlines
• Ensure all incidents are duly addressed
• Guarantee incidents are logged within the deadline defined, after detection
• Follow-up of the incidents on time
• Help preparing internal and external audit files, being available to answer all necessary queries
• Have an active role on innovation processes
• Propose and create innovative processes with practical application, that will allow a better performance by time reduction, efficiency on the task and less error rate
• Contribute to SWITCH project with WIN applications
• Ensure deadlines are accomplished
• Follow-up of queries, setup creation and validation, invoice and reports sending
• Keep the Team Leader informed of all delays or issues in the production
• Act to decrease the number of customer claims
• Manage generic email box and phones
• Reply to the e-mails within the deadline defined, providing regular feedback on pending matters any time necessary
• Share knowledge with the other team members, and help the team whenever necessary
• Follow the Team Leader recommendations, referring all relevant matters
• Support the Transformation team and ensure all the documentation and files requested are delivered on time and accurately to improve the Business Revenue Transformation Program, and actively support and implement the TOM strategy

Profile And Skills To Success

• Bachelor’s degree
• Fluency in English and French
• Proficiency in Microsoft Office Excel
• Great attentiveness to detail and sense of responsiveness and quality of service
• Great organizational skills and adapt to changing priorities

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183,000 employees, including more than 146,000 in Europe.

Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8,700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centers providing value-added services to various countries where the BNP Paribas Group also operates.

International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

• Retail Banking – retail activities and specialised business lines
• Investment & Protection Services – savings, investment and protection services
• Corporate & Institutional Banking – tailored financial solutions for corporate and institutional clients

Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

To find out more on why you should join BNP Paribas visit https://bnpp.lk/why-BNP-Paribas-Portugal

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.