Business Excellence Project Manager - Lisboa

Europ Assistance; Lisboa; Híbrido; EUR 50 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work model

International group

Location: Sete Rios, Lisbon

Resumo da oferta

Europ Assistance is seeking a highly motivated Project Manager to join our Regional Business Excellence team. You will lead and manage cross-functional strategic projects aimed at improving business processes, enhancing efficiency and driving continuous improvement across the organization.

The role requires at least 5 years in consulting-like environments, strong data analysis, and proficiency with PM software, Excel, and PowerPoint.

Qualificações

• Master’s degree in scientific or economic disciplines.
• 5+ years leading innovative process review and change projects in insurance/financial services.
• Strong data analysis, business process design, problem-solving and decision-making.
• PM certifications and proficiency with PM software and tools.
• Excellent Excel/PowerPoint skills and English & Portuguese fluency.

Responsabilidades

• Lead end-to-end cross-functional strategic projects to ensure on-time, on-scope, within budget delivery.
• Collaborate with teams to identify processes improvements and apply best practices.
• Use data-driven approaches to analyze processes and drive digitalization and optimization.
• Manage the project portfolio and PMO activities, ensuring adherence to procedures.
• Coordinate with Europ Assistance Group colleagues on international projects.

Conhecimentos

Data analysis

Process design

Problem solving

Decision making

Stakeholder management

English & Portuguese fluency

Formação académica

Master’s degree in scientific or economic disciplines

Ferramentas

PM software

Excel

PowerPoint

Office suite

Descrição da oferta de emprego

We are seeking a highly motivated and experienced Project Manager to join our Regional Business Excellence team. The ideal candidate will be responsible for leading and managing projects aimed at improving business processes, enhancing operational efficiency, and driving continuous improvement initiatives across the organization.

Responsabilities

• Leading the entire lifecycle of cross‑functional strategic projects as a Project Manager and Business Analyst, from initiation to completion, ensuring delivery on time, within scope, and within budget, while driving requirements gathering, process analysis, stakeholder alignment, and data‑driven decision‑making to enable effective project execution and value realization
• Collaborate with cross-functional teams to identify opportunities for process improvements and implement best practices, fostering a culture of continuous improvement and operational excellence within the organization
• Utilize data‑driven approaches and customer centric perspective to analyze business processes and recommend solutions for digitalization and optimization, leading the change, and monitoring results, in close collaboration with business users, process owner and the Information Technology area.
• Managing the project portfolio collecting information/kpi (PMO activities), ensuring for all strategic initiatives adherence to internal procedures and coordinating activities according to the best project management standards.
• Managing relationships with colleagues from the Europ Assistance Group within international projects.

How we are looking for

• Master’s degree in scientific or economic disciplines.
• At least 5 years of experience in leading consulting firms on highly innovative process review and change management projects in the insurance or financial services sector.
• Strong data analysis, business process design, problem-solving, and decision-making skills
• Project management certifications and proficiency in project management software and tools
• Excellent knowledge of the Office suite, particularly Excel and PowerPoint.
• Excellent proficiency in English & Portuguese.

What we offer:

• Integration into a solid international Group.
• A high-performing team and a stimulating, challenging role.
• Attractive benefits package.
• Location: Sete Rios, Lisbon, with a hybrid work model (on-site and remote).

At Europ Assistance, we offer continuous opportunities for development and growth. Innovation through new services and the use of information and communication technologies is one of our strategic pillars. Social responsibility and inclusion are core commitments, with various initiatives positioning us as a socially responsible company, both internally and externally.