Billing & Payments Analyst — Detail‑Driven, Hybrid Role

Salt Services SA; Lisboa; Híbrido; EUR 28 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Transportation allowance

Health insurance (from month 6)

Hybrid work model

Resumo da oferta

Salt Services SA is seeking a Billing & Payment Analyst based in Portugal to ensure accurate payment allocation, validate refunds, and manage commission-related processes. You will work with CRM/ERP systems and Excel, and collaborate with internal teams to resolve discrepancies.

Fluent English (C2) is required; French is a plus. The role offers a hybrid work model after the trial period and benefits including meal/transport allowances and health insurance from month 6.

Qualificações

• Experience with CRM or ERP systems and Excel.
• Basic understanding of payment processes and transaction routing is an advantage.
• Detail-oriented and accurate, with strong attention to quality.
• Able to work independently and take ownership of assigned tasks.
• Comfortable communicating and collaborating with different internal teams.
• Able to handle repetitive operational tasks while identifying discrepancies and anomalies.
• Fluent English (C2 level required); French is a plus.

Responsabilidades

• Handle payment searches following customer requests.
• Prepare and validate refund orders.
• Perform bank reconciliation checks and production monitoring.
• Document payment-related incidents and ensure follow-up until resolution.
• Suggest improvements when recurring patterns are identified that could be avoided or optimised.
• Process commission clawbacks by including them in specific input files.
• Review partner complaints related to disputed commission amounts or clawbacks.
• Perform consistency checks and prepare adjustments for the monthly commission process.
• Create and update partner accounts in dedicated systems.
• Support other commissions-related activities and provide backup during absences.

Conhecimentos

CRM/ERP experience

Excel

Attention to detail

Independent worker

Communication

Discrepancy identification

Fluent English (C2)

French a plus

Descrição da oferta de emprego

Salt Services SA is seeking a Billing & Payment Analyst based in Portugal to ensure accurate payment allocation, validate refunds, and manage commission-related processes. You will work with CRM/ERP systems and Excel, and collaborate with internal teams to resolve discrepancies.

Fluent English (C2) is required; French is a plus. The role offers a hybrid work model after the trial period and benefits including meal/transport allowances and health insurance from month 6.