Bilingual Customer service Representative, URGENT !

Velenosi & Meredith Consulting; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Resumo da oferta

A consulting firm in Lisbon is seeking a motivated Bilingual Customer Service Representative. In this role, you will respond to customer inquiries in German and assist with product issues. The ideal candidate will have strong communication skills and previous customer service experience. Join a dynamic team with opportunities for career development and training.

Serviços

Attractive salary according to the language

Great office location in Lisbon

Bring-a-friend referral bonus opportunities

Fully paid training

Career development programs

Qualificações

• Fluent in German, French, Italian or Flemish; proficiency in English is a plus.
• Strong communication and problem-solving skills.
• Previous customer service experience preferred.

Responsabilidades

• Respond to customer inquiries via phone, email, and chat.
• Assist with product information and order processing.
• Resolve customer issues efficiently.

Conhecimentos

Fluent in German

Strong communication skills

Problem-solving skills

Descrição da oferta de emprego

Overview

We are seeking a motivated Bilingual Customer Service Representative to join our team for various projects. In this role, you will be responsible for providing exceptional support to our customers.

Responsibilities

• Respond to customer inquiries via phone, email, and chat in German.
• Assist with product information, order processing, and troubleshooting.
• Resolve customer issues efficiently while maintaining a high level of satisfaction.
• Collaborate with team members to enhance customer experience.
• Document customer interactions in our CRM system.

Qualifications

• Fluent in one of the following languages: German, French, Italian or Flemish (written and spoken); proficiency in English is a plus.
• Strong communication and problem-solving skills.
• Previous customer service experience preferred.
• Ability to work in a fast-paced environment.

Benefits

• Attractive salary according to the language.
• Great office location in Lisbon.
• Bring-a-friend (referral) bonus opportunities.
• Fully paid training on the company and the project you’ll be working on.
• Career development programs, specialized courses.