Banking Customer Advisor – French Speaker - Lisbon

Blu Selection; Lisboa; Presencial; EUR 30 000 - 40 000; Tempo integral

Resumo da oferta

An international recruitment agency is looking for a Banking Customer Advisor in Lisbon. The role involves assisting customers with banking queries, mainly via email, and collaborating with a multicultural team. Native-level French is mandatory, and candidates should be motivated and willing to relocate. The position offers a 6-month temporary contract with a gross salary of €890/month along with bonuses and additional perks.

Serviços

€100 monthly performance bonus

Meal vouchers of €7.23 per workday

Partial reimbursement of transportation costs

Private health and dental insurance after 6 months

Paid training and professional development

Accommodation support for 4 months

Transportation costs covered for vaccination appointments

Qualificações

• Fluent in French, both spoken and written.
• Ability to provide clear answers to customer queries.
• Willingness to relocate and work in a multicultural environment.

Responsabilidades

• Assist customers with banking queries through email.
• Perform banking-related tasks based on project needs.
• Ensure compliance with company policies.
• Maintain accurate customer records in databases.
• Collaborate with a diverse team.

Conhecimentos

Native-level French speaker

Good written skills in French

Motivation and commitment

Team spirit

Background in sales

Customer service experience

Descrição da oferta de emprego

Are you interested in finance and banking? Would you like to be part of a multicultural team in Lisbon, working with well-known international brands? This is your chance to gain valuable professional experience abroad while supporting customers in their daily banking needs.

Your responsibilities and impact as a Banking Customer Advisor will be:

• Assisting customers with banking-related queries, mainly via email (e.g., card limit increase requests)

• Performing other tasks related to banking activity depending on project needs

• Coordinating office activities and ensuring compliance with company policies

• Creating and updating financial, personnel, and customer records in databases

• Collaborating in a diverse and multicultural team environment

Skills, qualifications and interests you need to succeed in this role:

• Native-level French speaker (mandatory)

• Good written skills in French with the ability to provide clear answers

• Motivation, commitment, and willingness to relocate abroad

• Team spirit and ability to work with multiple nationalities

• Background in sales or commercial activities is a plus

• Previous customer service or credit recovery experience is an advantage

What’s in it for you?

• Contract type: 6-month temporary contract

• Working hours: Monday to Saturday, rotating shifts between 7 am and 7 pm

• Salary package:

  • €890 gross/month x 14 months

  • Up to €100 monthly performance bonus

  • Meal vouchers of €7.23 per workday

  • Partial reimbursement of transportation costs

  • Private health and dental insurance after 6 months

Relocation support for international candidates:

• Reimbursement of up to €400 for initial flight after 4 months with the company

• 4 months of accommodation in a shared flat provided (rental fee to pay)

Extra perks:

• Paid training, professional development, and career growth opportunities

• Multicultural work environment with international colleagues

• Transportation costs covered for vaccination appointments in your home country

Your Future Company

Founded by two French entrepreneurs in 2000, the company has grown into an international specialist in customer experience, with more than 50,000 employees worldwide. From their hub in Lisbon, they manage customer service operations for some of the world’s most progressive brands, offering employees a unique opportunity to build international careers.