Aviation Support Specialist German Speaker Porto

Lufthansa LGSP; Porto; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Training program

Life Insurance

Health Insurance

Pension Savings Plan

Staff travel discounts

Volunteer days

Learning platforms

Resumo da oferta

Lufthansa LGSP is expanding its Porto Competence Center and seeks Aviation Support Specialists for an on-site, full-time role in Porto, Portugal. You will join a high-performing, international team focused on precise travel operations and seamless service.

Training is provided, and you’ll work across multiple aviation systems while supporting B2B partners and passengers. Growth opportunities and staff travel discounts are offered.

Qualificações

• Experience in customer support or administrative roles is valued.
• Fluency in English and German is required.
• Willingness to work in a 24/7 shift rotation.

Responsabilidades

• Provide specialized support to B2B and B2C customers through multiple channels.
• Manage bookings, changes, and ticketing processes with accuracy.
• Support a global network of airports and aviation partners.
• Collaborate with international teams to resolve requests.

Conhecimentos

Multichannel support

Customer service

Booking and ticketing

International teamwork

Ferramentas

Booking systems

Ticketing platforms

Global IT systems

Descrição da oferta de emprego

Lufthansa LGSP is expanding its Porto Competence Center and seeks Aviation Support Specialists for an on-site, full-time role in Porto, Portugal. You will join a high-performing, international team focused on precise travel operations and seamless service.

Training is provided, and you’ll work across multiple aviation systems while supporting B2B partners and passengers. Growth opportunities and staff travel discounts are offered.