Automation Controls Technician — Field & Remote Support

Thermal Works Inc.; Lisboa; Hybrid; EUR 42.000 - 60.000; Vollzeit

Zusammenfassung

ThermalWorks seeks a Technical Services Controls Technician to join our Europe-based team, reporting to the Technical Services Controls Lead. The role delivers hands-on installation, commissioning, troubleshooting, and support of our automated control systems while coordinating with the U.S.

automation team and Spain project management. You will work with PLC/DDC controllers, ATS, network switches, compressors, and field devices, handling remote monitoring and field service activities.

Qualifikationen

• 3–5 years of experience supporting, installing, commissioning, or troubleshooting industrial automation or control systems.
• Technical training or certifications in PLCs, DDC systems, Siemens TIA Portal, or similar automation platforms are preferred.
• Experience with building or process control systems and industrial networking.

Aufgaben

• Provide technical support for software configuration, updates, and troubleshooting related to ThermalWorks control systems.
• Connect to and monitor critical system operations with remote support from the U.S.; progressively assume greater ownership of monitoring activities.
• Serve as liaison between U.S.-based automation team and customers, vendors, and project teams across Europe.
• Configure, install, commission, test, troubleshoot, and support ThermalWorks automated control systems, including PLC/DDC controllers, network switches, ATS, compressors, and field devices.
• Support startup activities, field service visits, and commissioning efforts for customer installations.
• Assist with diagnosing technical issues and coordinating resolutions with internal engineering, automation, and service teams.
• Maintain accurate technical documentation and communicate project status and service findings to internal stakeholders.

Kenntnisse

PLC/DDC controllers

Electrical systems

HVAC/building management awareness

Hands-on field support

Coordination with vendors/teams

Ausbildung

Higher Vocational Training / Associate degree in Automation or related

Tools

Siemens TIA Portal

Jobbeschreibung

ThermalWorks seeks a Technical Services Controls Technician to join our Europe-based team, reporting to the Technical Services Controls Lead. The role delivers hands-on installation, commissioning, troubleshooting, and support of our automated control systems while coordinating with the U.S.

automation team and Spain project management. You will work with PLC/DDC controllers, ATS, network switches, compressors, and field devices, handling remote monitoring and field service activities.