(Associate) Team Lead - Data Operations

Veeva Systems; Portugal; Teletrabalho; EUR 45 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Opportunity to work in a diverse and international workspace

Life insurance

Charity bonus

Pension bonus

Fitness reimbursement

Resumo da oferta

A leading life sciences technology company is seeking a Team Lead for their Data Operations teams in Portugal. The role involves leading a remote group of researchers, improving process efficiency, and implementing quality projects. Candidates should have experience in people management and a strong understanding of business processes. This position offers the flexibility to work remotely, promoting a culture of engagement and autonomy. Benefits include life insurance, charity bonuses, and a diverse working environment.

Qualificações

• 1+ years of work experience in management or related fields.
• Experience in process management and optimization.
• Ability to work comfortably in a remote international environment.

Responsabilidades

• Lead and manage a remote team of researchers.
• Design and implement efficiency improvement projects.
• Drive team engagement and maintain performance metrics.
• Own your team’s KPIs and its performance.
• Collaborate with engineering teams on process automation.
• Escalate all risks and incidents early and unambiguously.
• Develop a positive team culture of high engagement, quality, and fun.

Conhecimentos

People leadership experience

Business process design and optimization knowledge

Remote work capability

Remote work in international settings

Descrição da oferta de emprego

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Link’s vision is to build connected data applications that improve research and patient outcomes. As a Team Lead for one of our Data Operations teams, you will lead a remote team of 50+ freelancers who do rule-based web research. You will design business processes and drive process improvements as well as technology improvements. You plan and control these business processes and support their execution by removing barriers for your team members. Your primary focus is to improve process efficiency and reduce defects. As a first-line manager and servant leader, you deliver operational metrics associated with your process and results while keeping your team engaged. To thrive in your role, you are highly motivated to lead and have a “can do” attitude. You are results-oriented, analytical, organized, and socially skilled. You communicate effectively with managers, analysts, and researchers. The ideal candidate for this role has a strong interest in people management, a process-oriented mindset, and an excellent work ethic. Whether you choose to work at home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You'll Do

• Lead a team of around 30 researchers
• Implement impactful quality and efficiency projects
• Build a dynamic, proactive, and high-performing team
• Own your team’s KPIs and its performance
• Collaborate with engineering teams on process automation
• Escalate all risks and incidents early and unambiguously
• Develop a positive team culture of high engagement, excellent quality, and fun

Requirements

• People leadership experience
• Proven knowledge in business process design, management and optimization
• 1+ years work experience
• Comfortable working remotely in an international environment

Nice to Have

• Connection with Life Sciences (education or professional experience)

Perks & Benefits

• Opportunity to work in a diverse and international workspace
• Life insurance
• Charity bonus
• Pension bonus
• Fitness reimbursement

#RemotePortugal

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].