Assistant Executive Housekeeper (M/F)

Pestana Hotel Group; Viseu; Presencial; EUR 18 000 - 30 000; Tempo integral

Resumo da oferta

Pestana Porto Covo Village is seeking an Assistant Executive Housekeeper to support the housekeeping team. You will oversee cleanliness, room preparation, and the appearance of the hotel, ensuring standards are met across all areas.

Ideal candidates have at least 3 years of experience in a leadership role, are proficient with Opera software, and possess strong communication, organizational, and training abilities to drive service excellence.

Qualificações

• A minimum of 3 years of experience as an Executive Housekeeper or similar.
• Proficient in Opera software.
• Good understanding of procedures and practices in the hospitality industry.
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Good leadership and training abilities.

Responsabilidades

• Responsible for cleanliness, orderliness and appearance of the entire Hotel.
• Ensure that rooms are made as per company standard.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organise inventories with accounts and General Store for linen, uniform, and fixed assets.
• Develop and implement housekeeping systems and procedures.
• Prepare reports for management information.
• Assist Purchase department in selecting suppliers for items related to Housekeeping.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organise on-the job training and evaluate its effectiveness.

Conhecimentos

Leadership

Time management

Communication

Organisational skills

Ferramentas

Opera software

Descrição da oferta de emprego

Descrição do cargo

The Pestana Hotel Group is the largest Portuguese hotel group having 100 hotels in 16 countries across three continents.

We are currently seeking for a passionate and experienced Assistant Executive Housekeeper to support the housekeeping operation @Pestana Porto Covo Village,

Key Responsibilities

• Responsible for cleanliness, orderliness and appearance of the entire Hotel
• Ensure that rooms are made as per company standard.
• Maintain par stock of guest supplies, cleaning supplies, linen and uniform.
• Organise inventories with accounts and General Store for linen, uniform, and fixed assets
• Develop and implement housekeeping systems and procedures
• Prepare reports for management information.
• Assist Purchase department in selecting suppliers for items related to Housekeeping.
• Attending and resolving guest complaints.
• Verification of supplies consignments.
• Organise on-the job training and evaluate its effectiveness.

Key Requirements

• A minimum of 3 years of experience as an Executive Housekeeper or similar.
• Proficient in Opera software
• Good understanding of procedures and practices in the hospitality industry.
• Excellent written and verbal communication skills.
• Strong organisational and time management skills.
• Good leadership and training abilities.