Arabic Customer Support Specialist - Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 20 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance with dental plan

Meal allowance

Performance bonus

Relocation package

Opportunities for professional growth

Resumo da oferta

Cross Border Talents is seeking Arabic native speakers or fluent (C2) candidates for the role of Customer Support Specialist in Lisbon, Portugal. The position requires fluency in English (B2) and involves assisting users through various support channels while adapting to the brand's voice.

Benefits include competitive wages, meal allowance, health insurance after 6 months, and a relocation package that includes shared accommodation and assistance with tax documentation.

Qualificações

• Native or proficient Arabic speaker and fluent in English.
• Excellent communication skills and team-oriented.
• Previous experience in customer service is a plus.

Responsabilidades

• Assist users with pre-sales and technical support via phone/email/chat.
• Adapt brand’s voice for interactions across various channels.
• Document relevant case information and escalate issues appropriately.

Conhecimentos

Arabic (C1 - C2)

English (B2)

Communication skills

Empathy

Team spirit

Descrição da oferta de emprego

Cross Border Talents is seeking Arabic native speakers or fluent (C2) candidates for the role of Customer Support Specialist in Lisbon, Portugal. The position requires fluency in English (B2) and involves assisting users through various support channels while adapting to the brand's voice.

Benefits include competitive wages, meal allowance, health insurance after 6 months, and a relocation package that includes shared accommodation and assistance with tax documentation.