Analytics Engineer: Power BI & CRM Data - Porto, Hybrid

ISS World Services; Porto; Híbrido; EUR 50 000 - 75 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Permanent contract

Private health insurance

22 days annual leave + 3 days

Hybrid work model

Continuous learning opportunities

Modern Porto office

Free parking

ISS Tech Communities

Gym access

Snacks and drinks

Resumo da oferta

ISS World Services in Porto, Portugal seeks an Analytics Engineer to own the analytics layer of our CRM, end-to-end from source data to semantic models used for reporting. You'll troubleshoot issues and drive modernization towards a scalable engineering-driven platform.

Based in our Porto tech hub, you’ll collaborate with the Product Owner and CRM team to enable sales performance monitoring and leadership reporting across the Group and countries, with opportunities for personal and professional

Qualificações

• At least 5 years of experience in analytics engineering, BI, data modelling or a similar role.
• Practical knowledge of SQL, including troubleshooting data and validating transformations and model outputs.
• Experience designing and building Power BI semantic models, including Power Query, DAX and row-level security (RLS).
• Experience with Power BI workspaces, CI/CD and deployment pipelines.
• Ability to work with business stakeholders to define and align reporting requirements.
• English proficiency, both written and spoken.

Responsabilidades

• Own the data flows from the CRM (Microsoft Dataverse) through Azure SQL to Power BI, monitoring scheduled refreshes and troubleshooting data availability, semantic model and reporting issues.
• Evolve the existing semantic models and develop new ones based on requirements from the Commercial Analytics team.
• Administer the Power BI workspaces, deployment pipelines and security model, and manage the controlled release of changes.
• Lead the architecture modernisation of the CRM analytics layer and contribute to its continuous improvement.
• Contribute to new CRM initiatives through technical analysis, development, testing and release activities, collaborating with the Product Owner, Principal CRM Developer and business stakeholders.
• Work closely with stakeholders across Group functions and countries to clarify data and reporting requirements, resolve technical issues and support recurring reporting exercises.

Conhecimentos

Analytics engineering

SQL expertise

Power BI modeling

CI/CD

Stakeholder alignment

English proficiency

Ferramentas

Dataverse

Azure SQL

Dynamics 365

Power BI

Microsoft Fabric

Descrição da oferta de emprego

ISS World Services in Porto, Portugal seeks an Analytics Engineer to own the analytics layer of our CRM, end-to-end from source data to semantic models used for reporting. You'll troubleshoot issues and drive modernization towards a scalable engineering-driven platform.

Based in our Porto tech hub, you’ll collaborate with the Product Owner and CRM team to enable sales performance monitoring and leadership reporting across the Group and countries, with opportunities for personal and professional