AML Team Lead — Financial Crime Leader + Health Benefits

Accenture Portugal; Lisboa; On-site; EUR 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Life Insurance and Pension Plan

Free medical services at the office

Wellness programs

Flexben Program

Employee Share Purchase Plan

Flex-ability program

Special banking conditions

Job summary

Accenture Industry and Enterprise in Portugal seeks a Team Lead for AML operations to manage analysts handling end-to-end transaction screening. You will bridge operations management with analysts, oversee daily workflow, ensure quality and adherence to AML standards.

The role requires 2+ years of leadership in AML/Financial Crime, 3-5 years total AML experience, English C1, and a valid EU work permit. Attractive benefits and health programs are offered.

Qualifications

• Bachelor’s degree in finance, economics, business, law, or related field.

Responsibilities

• Lead, coach, and develop a team of analysts to achieve productivity, quality, and SLA targets.
• Conduct regular one-on-ones, performance reviews, and feedback sessions to foster continuous improvement.
• Identify training needs and collaborate with QC and Training SMEs to close knowledge or skill gaps.
• Utilize data analytics to monitor trend analysis, KPI reporting, and quality metrics to drive performance improvements.
• Promote team engagement and accountability in line with company values and client expectations.
• Oversee and support day-to-day investigation workflow — allocation, prioritization, case handling and case review.
• Monitor individual and team performance metrics (throughput, quality, turnaround time) and drive corrective action when needed.
• Maintain clear audit trails, escalation logs, and adherence to case documentation standards.
• Partner with QC and QA teams to ensure error rates remain within acceptable thresholds.
• Conduct regular spot-checks or peer reviews to reinforce work quality and consistency.
• Act as first point of escalation for operational or procedural issues raised by analysts.
• Reinforce adherence to AML regulations and specific policies.
• Identify potential red flags, fraud trends and patterns, typologies, or emerging risks in daily operations, with strong emphasis on detecting new and evolving typologies.
• Escalate unusual trends, potential control gaps, or high-risk cases to Operations Manager or designated contacts.
• Support internal audits and ensure the team maintains full audit readiness and compliance with record-keeping requirements.
• Work closely with cross-functional teams (Training, QC, Reporting, Delivery Excellence) to streamline workflows and enhance investigation efficiency.
• Participate in calibration and governance sessions to align standards across delivery locations.
• Contribute to process improvement initiatives and suggest automation or analytics-driven enhancements.
• Bachelors degree or higher in finance or related field; AML/regulatory knowledge; leadership and communication skills.

Skills

Leadership experience

AML knowledge

Regulatory compliance

Communication

Analytical decision-making

Detail oriented

Flexibility

Education

Bachelor’s degree in finance, economics, business, law, or related field

Job description

Accenture Industry and Enterprise in Portugal seeks a Team Lead for AML operations to manage analysts handling end-to-end transaction screening. You will bridge operations management with analysts, oversee daily workflow, ensure quality and adherence to AML standards.

The role requires 2+ years of leadership in AML/Financial Crime, 3-5 years total AML experience, English C1, and a valid EU work permit. Attractive benefits and health programs are offered.