Account Manager (German Speaker)

Rydoo

Lisboa

Híbrido

EUR 50 000 - 75 000

Tempo integral

há 8 horas

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Vantagens oferecidas por esta oferta de emprego

Meal vouchers

Hybrid work policy

Mobility program (On Tour)

Upskilling and coaching

Team events

Language classes

Permanent contract

Resumo da oferta

Rydoo is a global fintech scale-up redefining spend management. We are seeking an Account Manager to own a portfolio of strategic accounts, drive revenue growth, and act as a trusted advisor.

You will build strong relationships, identify upsell opportunities, lead negotiations, and collaborate with Product, Customer Success, and Partnerships to deliver value. This role suits someone with a strong commercial background and a passion for long-term partnerships, working across cross-functional

Qualificações

3+ years of experience in Account Management, Sales, or Customer Success, preferably in SaaS or tech environment.
Strong commercial mindset with a track record of identifying and closing growth opportunities.
Proficient in Salesforce CRM and managing pipelines, forecasts, and customer activity.
Excellent business-level communication in German and English (written and spoken).
Comfortable leading negotiations with mid- and senior-level stakeholders.
Strong organizational and problem-solving skills with a customer-centric approach.

Responsabilidades

Own a portfolio of existing customers and manage commercial relationships.
Identify growth opportunities (upsell/cross-sell) and tailor proposals.
Lead contract renewals and pricing negotiations with key stakeholders.
Build account plans and maintain ongoing business relationships.
Monitor customer health and address risks proactively.
Collaborate with Product, Customer Success, and Partner teams to improve delivery.

Conhecimentos

Account Management

SaaS experience

Negotiation

German & English

Sales focus

Ferramentas

Salesforce CRM

Descrição da oferta de emprego

Check us out

We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day. For too long, managing expenses has been a tedious, time‑troublesome task. Rydoo is changing that. Our intuitive, user‑focused app, powered by smart OCR technology, helps businesses save time and money with just a few clicks and photos. We’re not just building software; we’re rethinking how spend management should work. With a product‑first mindset, a passion for great UX, and a commitment to innovation, we’re empowering thousands of companies, and their people, to work smarter every day.

Rydoo in a snapshot

Ambitious international team (200+ and growing)
33 nationalities speaking over 15 languages
9 offices across 3 continents
Easy‑to‑use spend management app available on iPhone and Android
Supporting over 10,000+ clients and 1 million+ users worldwide
4.6 employer score on Glassdoor

The Role

At Rydoo, we’re on a mission to redefine how businesses manage expenses. As an Account Manager, you’ll own a portfolio of strategic accounts, driving long‑term success and recurring revenue growth. You’ll act as a trusted advisor—building strong relationships, identifying upsell and cross‑sell opportunities, and leading high‑impact negotiations. By aligning customer needs with Rydoo’s solutions, you’ll focus on maximizing net revenue retention and overall satisfaction. Collaborating closely with Product, Customer Success, and Partnerships, you’ll ensure we consistently deliver value and innovation to our clients. This role is ideal for someone with a strong commercial background who enjoys building long‑term partnerships, influencing stakeholders, and driving results through cross‑functional collaboration.

Responsibilities

Own a portfolio of existing customers and manage all commercial aspects of the relationship
Identify growth opportunities (upsell/cross‑sell), run product demos, and tailor proposals to client needs
Lead contract renewal processes and pricing negotiations with key stakeholders
Build strong account plans and maintain ongoing business relationships
Monitor customer health and proactively address any risks or concerns
Act as the customer voice within Rydoo, sharing insights with internal teams to improve product and service delivery
Collaborate with Product, Customer Success, and Partner teams to create a seamless customer experience

Requirements

3+ years of experience in Account Management, Sales, or Customer Success, ideally in a SaaS or tech‑driven environment
Strong commercial mindset with a track record of identifying and closing growth opportunities
Proficient in Salesforce CRM - diligent in managing pipelines, forecasts, and tracking customer activity
Excellent business level communication skills in German and English (written and spoken). Additional langugaes are a real plus
Comfortable managing commercial conversations and contract negotiations with various stakeholders, including mid‑ and senior‑level decision‑makers
Strong organizational and problem‑solving skills, with a proactive and customer‑centric approach

Benefits

Next to our amazing team, informal & international company culture and our mission to become the #1 spend management tool in the world, we offer some nice benefits that make working at Rydoo even more fun:

A competitive package, including salary and benefits
Meal vouchers of €9 per day
Rydoo Hybrid work policy: decide for yourself where you are most efficient
Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office
Professional freedom and a flexible work environment
Upskilling through training and coaching programs
Regular company and team events
Wonderful international team with more than 33 different nationalities
Free Portuguese language classes
Spectacular onboarding program for all new Rydooer's
Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us )
Permanent contract