Account Manager Algarve (all genders)

Holidu; Faro; Híbrido; EUR 30 000 - 50 000; Tempo integral

Resumo da oferta

A travel tech company in Faro, Portugal is seeking an account manager to support hosts with their vacation rentals. The role involves guiding clients through the listing process, ensuring high-quality customer service, and building relationships to enhance revenue. Ideal candidates will have account management experience, strong communication skills, and near-native Portuguese proficiency. A driver's license is required. Join a dynamic team with flexibility and growth opportunities.

Serviços

Travel benefits

Gym discounts

Personal learning budgets

Qualificações

• Experience in account management, tourism or customer-oriented roles is required.
• Strong communication and friendly demeanor, especially in challenging situations.
• A customer-centric, problem-solving attitude is essential.
• Candidates should be excited about new technologies and the travel industry.
• Must hold a driver's license.

Responsabilidades

• Act as the main contact for hosts in Algarve, helping them to list their rentals.
• Coordinate the launch of vacation rentals and assist with post-booking queries.
• Work with product and content teams to ensure smooth onboarding.
• Build strong relationships with key-customers and improve their revenues.
• Analyze account data and develop strategies to boost performance.
• Organize networking events to foster a community of hosts.

Conhecimentos

Account management experience

Strong communication skills

Customer-centric attitude

Problem-solving skills

Excitement about technology and travel industry

Near native Portuguese

Fluent English

Descrição da oferta de emprego

Overview

About us

Holidu is one of the fastest-growing travel tech companies worldwide. Our mission is to make the booking and hosting of holiday homes free of doubt and full of joy. We help hosts to manage their vacation rental with ease and guests to find the perfect holiday home they truly enjoy.

Our team of more than 500 colleagues from 60+ nations shares a passion for modern technologies, an ambition for constant improvement and the drive to bring the best experience to more than 20k hosts and 100 million website users each year.

Your future team: Holidu offers a software and service solution which helps vacation rental owners manage and distribute their properties more efficiently. You will be part of our team in the Algarve, be a brand-ambassador and help us raise our flag in Portugal.

Your role in this journey

• Be the main contact person for our hosts in Algarve who want to list their vacation rentals via our platform and advise them on how to use our product.
• Coordinate the going live of our vacation rentals and help hosts with all post-booking related questions to ensure a continuously high level of customer-oriented service.
• Interact with our product and content team to guarantee a smooth onboarding process.
• Build strong relationships with our key-customers and actively support them in increasing revenues.
• Improve the performance of your accounts by analyzing existing data and develop a solution-oriented strategy.
• Organize lead generating and networking events to build a community of hosts.

Your backpack is filled with

• Relevant job experience in account management, tourism or other customer-oriented roles.
• Strong communication skills and the ability to remain friendly and calm in all situations.
• A customer-centric, problem-solving attitude.
• Excitement about new technologies and the travel industry.
• Near native Portuguese skills and fluent English skills.
• Driver's licence.

Our adventure includes

• Impact: Shape the future of travel with products used by millions of guests and thousands of hosts. At Holidu ideas become products, data drives decisions, and iteration fuels fast learning. Your work matters—and you’ll see the impact.
• Learning: Grow professionally in a culture that thrives on curiosity and feedback. You’ll learn from outstanding colleagues, collaborate across disciplines, and benefit from mentorship, and personal learning budgets—with a strong focus on AI.
• Great People: Join a team of smart, motivated and international colleagues who challenge and support each other. We celebrate wins and keep our culture fun, ambitious and human. Our customers are guests and hosts—people we can all relate to—making work meaningful and energizing.
• Technology: Work in a modern tech environment. You’ll experience the pace of a scale-up combined with the stability of a proven business model, enabling you to build, test, and improve continuously.
• Flexibility: Work a hybrid setup with 50% in-office time for collaboration, and spend up to 8 weeks a year from other inspiring locations. You’ll stay connected through regular events and meet-ups across our almost 30 offices.
• Perks on Top: Travel benefits, gym discounts, and other perks to keep you energized—but what truly sets us apart is the chance to grow in a dynamic industry, alongside amazing people, while having fun along the way.

Need a sneak peek?

Check out the adventure that awaits you on Instagram @lifeatholidu and dive straight into the world of Sales at Holidu for more insight.

Want to travel with us?

Apply online on our career page! Your first travel contact will be Gloria from HR.

We are committed to diversity in all aspects of our business. We encourage applications from all genders, all corners of the world and all individual backgrounds. You are welcome to submit your application without a photo and without stating your gender, date of birth, marital status, nationality or disability status (if applicable).

If you require any special assistance when arranging interviews, office visits or the recruitment process in general, please contact the relevant HR person responsible for this job and we will do our best to accommodate your needs.