Account Manager

Descompagnons Trabalho Temporário Lda; Lisboa; Híbrido; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading B2B platform in Lisbon seeks an experienced Account Manager to advise clients on people development strategies. The role involves onboarding, monitoring customer engagement, and unlocking upsell opportunities. Candidates should have strong business acumen and at least three years of experience managing accounts. The position offers a hybrid work model with an attractive salary package including commission and equity.

Serviços

€40,000-60,000 + commission + equity

Access to your professional coach via our app

Regular training and development

Qualificações

• Minimum of 3 years' experience as an Account Manager.
• Experience as a freelancer or working in a startup.
• Strong ability to set and meet KPIs and performance goals.

Responsabilidades

• Become the single point of contact and advisor for your clients.
• Advise clients on their people development strategy.
• Onboard new customers by facilitating demos and training.

Conhecimentos

Verbal and written native fluency in English

Strong business acumen

Experience working with HR

Experience developing relationships

Experience using CRM (HubSpot preferred)

Ferramentas

HubSpot

Descrição da oferta de emprego

Overview

Sama is a B2B platform that enables employers to provide tailored development through unlimited professional coaching—right from a friendly app (sama.io). Come join our amazing team working to elevate the corporate environment by allowing employees to be their best productive selves. We’re building the future of work!

Ready to be a part of a team of highly motivated individuals who think like owners and are on a mission to consistently deliver amazing experiences? Read on.

What you'll be doing

• Become the single point of contact and advisor for your clients.
• Advise clients on their people development strategy to meet business objectives.
• Onboard new customers by facilitating demos and training around the product.
• Actively monitor customer engagement. Regularly review data and analysis with clients to identify strategies to optimize engagement and meet their business goals.
• Create and lead quarterly and annual business strategy reviews with each client.
• Unlock upsell opportunities to optimize impact for the client.
• Collaborate and share customer insights with Marketing, Product and Sales to drive growth.

What you'll need to succeed

• Verbal and written native fluency in English.
• A minimum of 3 years’ experience as an Account Manager.
• Experience developing relationships with multiple stakeholders within clients.
• Experience working with HR.
• Strong business acumen and fluency in business jargon.
• Experience as a freelancer or working in a startup or up.
• Experience using CRM (HubSpot preferred), with an understanding of utilizing technology platforms to drive automation and scalability.
• Spot opportunities for growth and development in accounts.
• Strong ability to set, meet, and exceed KPIs and performance goals.
• Great judgment.

What people would say about you

• You have an entrepreneurial mindset and are autonomous.
• You’re able to work in an environment with limited structure and processes.
• You’re excited to tackle new challenges.
• You’re extremely curious.
• New opportunities and potential challenges excite you.
• You have a bias for action—you're a doer.
• You’re open, trustworthy, and committed.
• You’re a team player.

What you'll get

• €40,000-60,000 + commission + equity.
• Hybrid work.
• Plenty of room for growth as our ambitious team grows too.
• Access to your professional coach via our app.
• Regular training and development.