Account Management Team Lead - Enterprise & Mid-Market

Bolt; Portugal; Híbrido; EUR 40 000 - 60 000; Tempo integral

Resumo da oferta

A leading food delivery service in Portugal is seeking a passionate Account Management Team Lead to support the local team, manage partner restaurants, and drive business growth. The ideal candidate will have experience in Account Management, be fluent in Portuguese, and possess strong analytical skills. This role involves leading a team and collaborating with various departments to achieve business goals. A rewarding salary and hybrid working environment are offered.

Serviços

Rewarding salary and stock options

Hybrid working model

Wellness perks

Qualificações

• Proven working experience in Account Management or similar roles.
• Experience managing Enterprise Accounts, ideally in Food Service.
• Ability to interpret and present data to generate insights.

Responsabilidades

• Lead and coach the Account Management Team to achieve their goals.
• Manage our largest accounts including International Chains.
• Analyze key performance metrics to improve customer performance.
• Collaborate with the Sales & Operations team for smooth restaurant activation.

Conhecimentos

Account Management experience

People management

Analytical skills

Fluent in Portuguese

Business English

Negotiation skills

Client relationship management

Descrição da oferta de emprego

Bolt Food is looking for a passionate Account Management Team Lead to support the local team and drive our business, developing, managing and growing our partner restaurants in Portugal.

About Us

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

About The Role

As an Account Management Team Lead, you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform.

In addition, you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Country Manager’s right hand in managing our business priorities.

Main tasks and responsibilities

• Lead, motivate, and coach the Account Management Team to achieve their goals
• Manages our largest accounts, including International Chains
• Manage, organize, and plan eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyze key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our commercial strategy, and solve daily commercial and operational issues
• Collaborate with the Sales & Operations team to smoothly activate all restaurants

About you

• Proven working experience, preferably in Account Management, Consulting, Business Development, or similar roles
• Experience managing Enterprise Accounts, ideally in Food Service
• Advanced Portuguese language skills and Business level English speaker
• People manager: experience leading a team to achieve individual and shared goals in a client-facing role
• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
• Commercial vein: the ability to build and maintain long-term professional relationships with business partners using listening, negotiation, and persuasion skills

Experience is great, but we also look for drive, intelligence, and integrity. So, even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

Why you’ll love it here

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.
• Some perks may differ depending on your location and role.