Warehouse QC Supervisor - Lead Quality & KPIs

SHEIN; Kąty Wrocławskie; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Private medical care (Luxmed)

Life & health insurance

Multisport card

Subsidized lunches (1 PLN)

30% staff discount

Free parking

Employee referral program

Team-building activities

Fruits and healthy snacks

Job summary

SHEIN is seeking a Quality Control Supervisor to lead the warehouse QC team on site in Poland. You will oversee daily QC operations, inspect inbound goods, manage non-conformances, and coordinate with warehousing and partners to address issues promptly.

The role requires strong data analysis, root-cause thinking, and leadership to drive continuous improvements in inspection quality and efficiency.

Qualifications

• Fluent Polish and English for collaboration with local teams.
• Ability to analyze operational and quality data and translate findings into actions.
• Strong problem-solving and root-cause analysis skills.
• Detail-oriented with solid execution and ethics.
• Team management and cross-functional coordination experience in warehouse operations.

Responsibilities

• Daily management of the warehouse QC team: scheduling, attendance, work assignment, and on-site coordination.
• Oversee inbound goods quality inspection, record results, manage non-conformances, returns, and close out exceptional cases.
• Lead sampling inspection procedures, recording, uploading documents and communicating results.
• Coordinate with warehousing, operations and partners to resolve quality issues promptly.
• Implement inspection standards, train staff, and continuously improve quality and efficiency.
• Monitor KPI trends, identify deviations, and drive timely corrective actions.
• Conduct root cause analysis for recurring issues and implement CAPAs.
• Prepare regular quality performance reports with KPIs, audits, risks, root causes and actions.

Skills

Polish language

English language

Data analysis

Problem solving

Team management

Communication

Attention to detail

Execution

Job description

SHEIN is seeking a Quality Control Supervisor to lead the warehouse QC team on site in Poland. You will oversee daily QC operations, inspect inbound goods, manage non-conformances, and coordinate with warehousing and partners to address issues promptly.

The role requires strong data analysis, root-cause thinking, and leadership to drive continuous improvements in inspection quality and efficiency.