Visual Merchandiser 40h

Hmgroup; Wrocław; On-site; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Staff discount 25%

HIP program

Lunch card with PLN 200 monthly top-up

Referral bonuses 480–1200 PLN gross

Occasional vouchers and bonuses

Co-financing of sports passes or aWell

Co-financing of private medical care

Life insurance at attractive price

MyBenefit platform access

Onboarding and development training

Job summary

H&M Group is seeking a Visual Merchandiser to shape the in-store journey with a keen eye for aesthetics and strong commercial mindset. You will elevate the COS brand presentation and translate seasonal trends into compelling displays that inspire customers and support sales goals.

Collaborating with store teams, you’ll design window visuals, style mannequins, and maintain high visual standards while mentoring colleagues.

Qualifications

• Excellent visual storytelling and customer service mindset.
• Experience in translating fashion trends into in-store displays.
• Ability to train and mentor team members to uphold standards.

Responsibilities

• Delivering an excellent customer experience through styling advice and a visually compelling store environment.
• Interpreting sales data and customer insights to inform the store's visual direction.
• Designing and installing impactful window displays reflecting seasonal trends and brand identity.
• Styling mannequins and outfits to inspire customer purchasing decisions.
• Merchandising the shop floor in alignment with brand guidelines for a cohesive presentation.
• Supporting the sales team and ensuring a seamless customer experience.
• Setting and maintaining high visual merchandising standards and mentoring teammates.
• Acting as a brand ambassador with visuals contributing to a memorable customer journey.

Skills

Visual merchandising

Window displays

Customer service

Brand ambassador

Communication

Adaptability

Eagerness to learn

Polish language

English language

Job description

As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey. With a keen eye for aesthetics and a strong commercial mindset, you bring the brand's vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance.

Key Responsibilities

• Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment
• Interpreting sales data and customer insights to inform and execute the store's visual direction
• Designing and installing impactful window displays that reflect seasonal trends and brand identity
• Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions
• Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation
• Supporting the sales team in daily store operations and contributing to a seamless customer experience
• Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency
• Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey

Customer-Centric Mindset

Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.

Visual Merchandising Standards

Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.

Fashion Knowledge

Strong understanding of current fashion trends, silhouettes, and seasonal styling, with a passion for translating them into compelling visual displays.

Commercial Awareness

Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance.

Communication

You have a genuine interest in people, communicate clearly, and actively listen to understand their perspectives and needs.

Adaptability & Flexibility

Adaptable and responsive to changing priorities and customer requests.

Eager to learn

Open to continuous learning and actively seeks opportunities for personal and professional growth.

Comfortable working varied hours, including evenings, weekends, and holidays.

Good Polish and English language skills

This is a full-time with a contract of 40 hours a week .

Benefits

• We’re committed to supporting our employees with a range of attractive benefits and valuable development opportunities. As a member of our team, you’ll enjoy a 25% staff discount across all H&M Group brands-available both in-store and online.
• Additionally, every employee is included in our H&M Incentive Program (HIP), designed to reward your contributions and support your growth within the company.
• You can read more about our H&M Incentive Program here.

In addition to this, Poland-based colleagues also receive

• A lunch card with a monthly top‑up of 200 PLN
• Referral bonuses for recommending new employees (from 480 PLN to 1200 PLN gross, depending on the recommended position)
• Occasional vouchers and bonuses throughout the year
• Co‑financing of sports passes or a wellbeing platform - 30 PLN per month
• Co‑financing of private medical care - 49 PLN per month
• Life insurance at an attractive price
• Access to the MyBenefit platform
• An onboarding and development training program

Inclusion & Diversity

At H&M Group, we are committed to fostering inclusive, diverse, and equitable workplaces across our entire organisation. We believe that teams thrive when they bring together a wide range of backgrounds, perspectives, and experiences. This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers around the world. That's why we consider all dimensions of diversity throughout our recruitment process-ensuring our workforce reflects the richness of the communities we serve.

Company Description

COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements.