Vaccine Customer Specialist (Multiple Locations)

MSD; Warszawa; Vor Ort; PLN 60.000 - 100.000; Vollzeit

Zusammenfassung

MSD in Poland seeks a Vaccine Customer Specialist to promote our vaccines portfolio across designated territories, building strong relationships with health care professionals and delivering on sales objectives.

You will provide scientific product information, support disease prevention strategies, and operate within our ethical standards while driving customer satisfaction and growth.

Qualifikationen

• Experience in pharmaceutical Rx business is required or has assets in gynecology or vaccines.
• A strong scientific profile with ability to discuss data.
• Excellent communication and customer relationship skills.
• Self-motivated, energetic and able to work autonomously in the field.

Aufgaben

• Plan activities within the allocated territory and achieve sales objectives.
• Build and maintain professional relationships with Health Care Professionals.
• Provide product information aligned with marketing strategy and promotional messages.
• Manage administrative tasks in the CRM, expenses, and reports.

Kenntnisse

Account Planning

Adaptability

Communication Management

Customer Centricity

Customer Engagement

Customer Management

Ethical Standards

Hospital Sales

Ideation

Interpersonal Relationships

Lead Generation

Market Analysis

Pharmaceutical Sales Training

Planning Ability

Presentation Delivery

Product Information

Product Sales

Profit Planning

Results-Oriented

Sales Calls

Sales Campaigns

Sales Meetings

Ausbildung

University degree (life science or business)

Jobbeschreibung

Job Description

Vaccines Sales Team in Poland is looking for highly motivated and committed candidates for the role of Vaccine Customer Specialist. Each candidate will be responsible for one of the following locations: Pomorskie (Gdańsk, Słupsk); Kujawsko-Pomorskie (Bydgoszcz); Mazowieckie (Warszawa Płn.); Mazowieckie (Warszawa Płd.); Dolnośląskie (Wrocław Wsch.); Małopolskie (Kraków Płd.); Podlaskie (Białystok).

Selected candidates will be responsible for the promotion of our company Vaccines portfolio, consisting of highly innovative products preventing spreading of serious infectious diseases.

Vaccine Customer Specialist will be expected to:

• Establish and maintain meaningful professional relationships with Health Care Professionals (Medical Doctors, Nurses, Pharmacists)
• Provide expert support to the HCPs in the area of diseases prevention through vaccination with our company vaccines, to ensure customer satisfaction
• Deliver sales objectives as per allocated budget
• Act in accordance with our high ethical standards

Required qualifications

• Min 2 years of experience in pharmaceutical Rx business (experience in gynecology or vaccines will be an asset)
• Positive "can do" attitude
• University degree (preferably life science or business)
• Self-motivated and energetic with drive to excel
• Strong scientific profile, ability to understand and discuss scientific data and arguments
• Excellent communication skills
• Customer focus, excellent customer relationship
• A team player, but also able to work autonomously in the field
• Good planning and organization, analysis and problem solving, creative thinking
• Competent presentation skills
• Willingness to keep learning
• Communicative level of English - must understand and be able to express him/herself verbally and in writing
• PC literacy - competent use of MS-Office (Word, Excel, Power Point, Outlook) in particular and IT assets in general
• Driving license [B category]

Main responsibilities

Planning activities within the allocated territory based on marketing strategy and in close cooperation with the supervisor; creating and implement robust Territory Action. Plan in order to achieve sales objectives, in strict compliance with our procedures and ethical standards Managing professional interactions with targeted customers that are meaningful, up to date, scientifically valuable and relevant to each individual customer (customized/tailored), based upon understanding of the customers’ needs. Providing product information to customers in line with marketing strategy and using recommended promotional messages to adequately support sales calls; these will include various communication channels management (Omnichannel) Timely handling of the administrative tasks such as capturing call activities and post-meeting notes in the CRM system, expense reports, adverse event reports, etc. Demonstrating up-to-date knowledge of the area of vaccination in general sufficient to enter into a meaningful professional relationship with the HCPs as well as expert product knowledge with regard to our company as well as competitive vaccines Maintaining high level of professional competence by continuously updating knowledge in the relevant areas (medical, communication, company policies and standards) Achieves sales goals, while ensuring the optimum customer experience and satisfaction by following established processes and procedures Close collaborate in cross-functional teams to achieve common goals Proper maintenance and usage of company assets: car, computer, mobile phone and promotional materials etc.

Required Skills

• Account Planning
• Account Planning
• Adaptability
• Communication Management
• Customer Centricity
• Customer Engagement
• Customer Feedback Management
• Customer Management
• Ethical Standards
• Hospital Sales
• Ideation
• Interpersonal Relationships
• Lead Generation
• Market Analysis
• Pharmaceutical Sales Training
• Planning Ability
• Presentation Delivery
• Presentation Preparations
• Product Information
• Product Sales
• Profit Planning
• Results-Oriented
• Sales Calls
• Sales Campaigns
• Sales Meetings

Preferred Skills

{+ 10 more}

Employee Status

Employee Status: Regular Relocation: VISA Sponsorship: Travel Requirements: Flexible Work Arrangements: Not Applicable Shift: Valid Driving License: Hazardous Material(s):

Job Posting End Date

Job Posting End Date: 11/7/2026

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.