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Experis ManpowerGroup Sp. z o.o. is seeking a UX Researcher to understand employee experiences and translate findings into actionable design insights. You will conduct mixed-method research, build user personas, and collaborate with cross-functional teams to shape strategy and solutions.
The role offers a fully remote setup and includes private healthcare, Multisport Card, life insurance, and access to PowerYou elearning resources.
Serve as a key member of the Experience Management Office (XMO), focusing on understanding employee needs, behaviors, and motivations to improve workplace experiences.
Conduct both qualitative and quantitative research to gain in-depth insights into employee experiences, challenges, and expectations.
Utilize a variety of research methods such as interviews, focus groups, surveys, and observational studies to collect data.
Analyze gathered data to identify patterns, pain points, and opportunities for improvement.
Create and maintain employee Personas to represent key user segments.
Collaborate with cross-functional teams to ensure research findings are effectively utilized to inform design and strategy.
Lead the design, planning, and facilitation of client workshops and stakeholder sessions.
Gather and analyze business requirements to define user Personas, Experience Level Agreements (XLAs), and other critical deliverables that align technical solutions with strategic business goals.
Proficiency in various user research methodologies (e.g., interviews, surveys, usability tests, field observations), with a strong understanding of when and how to apply them.
Strong ability to interpret complex user behavior data and distill it into actionable insights.
Familiarity with UX/UI tools and software for design, research, and prototyping.
Experience developing and maintaining detailed user personas based on research findings
Excellent verbal and written communication skills in English and German.