User Experience Researcher with German

Experis ManpowerGroup Sp. z o.o.; Warszawa; On-site; PLN 111,600 - 167,400; Full time

Benefits offered by this job

Private healthcare

Multisport Card

Life insurance

PowerYou - elearning platform

Job summary

A leading workforce solutions company is seeking a User Research Specialist to enhance employee experiences through in-depth research. This remote role involves conducting qualitative and quantitative studies, analyzing data for insights, and collaborating with cross-functional teams. Candidates should possess expertise in user research methodologies, strong communication skills in English and German, and the ability to develop user personas based on research findings. This position offers benefits such as private healthcare and a multisport card.

Qualifications

• Proficiency in user research methodologies including interviews, surveys, and usability tests.
• Strong ability to interpret and analyze complex user behavior data.
• Excellent verbal and written communication skills in English and German.

Responsibilities

• Serve as a key member of the Experience Management Office to improve workplace experiences.
• Conduct qualitative and quantitative research to gain employee insights.
• Collaborate with cross-functional teams to inform design and strategy.

Skills

User research methodologies

Data analysis

UX/UI tools and software

Collaboration

Communication skills in English and German

Job description

Responsibilities:

• Serve as a key member of the Experience Management Office (XMO), focusing on understanding employee needs, behaviors, and motivations to improve workplace experiences.

• Conduct both qualitative and quantitative research to gain in-depth insights into employee experiences, challenges, and expectations.

• Utilize a variety of research methods such as interviews, focus groups, surveys, and observational studies to collect data.

• Analyze gathered data to identify patterns, pain points, and opportunities for improvement.

• Create and maintain employee Personas to represent key user segments.

• Collaborate with cross-functional teams to ensure research findings are effectively utilized to inform design and strategy.

• Lead the design, planning, and facilitation of client workshops and stakeholder sessions.

• Gather and analyze business requirements to define user Personas, Experience Level Agreements (XLAs), and other critical deliverables that align technical solutions with strategic business goals.

Requirements:

• Proficiency in various user research methodologies (e.g., interviews, surveys, usability tests, field observations), with a strong understanding of when and how to apply them.

• Strong ability to interpret complex user behavior data and distill it into actionable insights.

• Familiarity with UX/UI tools and software for design, research, and prototyping.

• Experience developing and maintaining detailed user personas based on research findings
  
  Excellent verbal and written communication skills in English and German.

• Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders.

Our offer:

• 100% remote
• Private healthcare
• Multisport Card
• Life insurance
• PowerYou - elearning platform