Unified Communication Engineer (Freelance only)

Netcompany Group A/S; Warszawa; On-site; PLN 193,000 - 262,000; Full time

Job summary

Netcompany Group A/S is seeking a Unified Communication Engineer (Freelance only) to support and maintain enterprise communication services based on Microsoft technologies, including Exchange, Skype for Business, Teams, and 365.

You will provide 2nd-level support, manage infrastructure, and implement improvements across environments while developing automation scripts and documentation for operational excellence.

Qualifications

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of professional experience in IT, including at least 3 years in a similar engineering role.
• Proficiency in English, confirmed by a recognised language certification.
• Strong hands-on experience with Microsoft Exchange Server and Exchange Hybrid, including administration, optimisation, tuning, capacity planning and patch management.
• Practical experience administering Skype for Business Server and Microsoft Teams, including communication and collaboration features and Teams Phone.
• Good knowledge of Microsoft 365 administration, with experience in Exchange Online and related cloud services.
• Advanced proficiency in PowerShell, particularly the Microsoft Teams PowerShell module and Exchange Online PowerShell, with experience automating administrative tasks.
• Previous working experience with communication platforms such as Connex/Dencrypt or TimeFlex would be an advantage.

Responsibilities

• Administer, install, configure and maintain Microsoft Exchange Server, Exchange Online, Exchange Hybrid, Skype for Business Server and Microsoft Teams, including Teams Phone.
• Provide 2nd-level technical support, troubleshooting incidents and resolving moderately complex issues across production, testing and development environments.
• Monitor the performance, availability and capacity of communication platforms and implement improvements to ensure reliable service delivery.
• Apply security patches, updates and configuration changes across Exchange and Skype for Business environments.
• Develop and maintain automation scripts using Microsoft Teams PowerShell and Exchange Online PowerShell, including user provisioning, licence assignment and configuration audits.
• Support the design, integration and implementation of Microsoft communication and collaboration solutions within the wider IT infrastructure.
• Create and maintain high-quality technical documentation, including architecture diagrams, operational procedures, checklists and user instructions.
• Collaborate with internal IT teams, service providers, vendors and other technical stakeholders to coordinate changes, resolve issues and harmonise solutions and processes.

Skills

2nd-level support

Troubleshooting

Automation

Collaboration

Education

Bachelor's degree in Computer Science / IT

Tools

Microsoft Exchange Server

Exchange Online

Skype for Business Server

Microsoft Teams

Microsoft 365 administration

PowerShell

Teams PowerShell

Exchange Online PowerShell

Connex/Dencrypt or TimeFlex

Job description

Unified Communication Engineer (Freelance only)

Company Description

Are you ready to shape the future technological landscape in Europe?

We are dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact. With over 8,900 professionals across Europe, we help EU institutions, public and private organisations thrive in a rapidly evolving digital world. Are you ready to shape the future through technology? Your journey starts here. Take a look at some of our impactful projects here: https://netcompany.com/cases/

Job Description

We are looking for a Unified Communication Engineer to support and maintain enterprise communication and collaboration services based on Microsoft technologies. The role combines 2nd-level technical support, infrastructure administration, troubleshooting and continuous improvement across Exchange, Skype for Business, Microsoft Teams and Microsoft 365.

As anUnified Communication Engineer,you will:

• Administer, install, configure and maintain Microsoft Exchange Server, Exchange Online, Exchange Hybrid, Skype for Business Server and Microsoft Teams, including Teams Phone.
• Provide 2nd-level technical support, troubleshooting incidents and resolving moderately complex issues across production, testing and development environments.
• Monitor the performance, availability and capacity of communication platforms and implement improvements to ensure reliable service delivery.
• Apply security patches, updates and configuration changes across Exchange and Skype for Business environments.
• Develop and maintain automation scripts using Microsoft Teams PowerShell and Exchange Online PowerShell, including user provisioning, licence assignment and configuration audits.
• Support the design, integration and implementation of Microsoft communication and collaboration solutions within the wider IT infrastructure.
• Create and maintain high-quality technical documentation, including architecture diagrams, operational procedures, checklists and user instructions.
• Collaborate with internal IT teams, service providers, vendors and other technical stakeholders to coordinate changes, resolve issues and harmonise solutions and processes.

Qualifications

What would make you a fit for the role:

• Bachelor's degree in Computer Science, Information Technology or a related field.
• Minimum 5 years of professional experience in IT, including at least 3 years in a similar engineering role.
• Proficiency in English, confirmed by a recognised language certification.
• Strong hands-on experience with Microsoft Exchange Server and Exchange Hybrid, including administration, optimisation, tuning, capacity planning and patch management.
• Practical experience administering Skype for Business Server and Microsoft Teams, including communication and collaboration features and Teams Phone.
• Good knowledge of Microsoft 365 administration, with experience in Exchange Online and related cloud services.
• Advanced proficiency in PowerShell, particularly the Microsoft Teams PowerShell module and Exchange Online PowerShell, with experience automating administrative tasks.
• Previous working experience with communication platforms such as Connex/Dencrypt or TimeFlex would be an advantage.

Additional Information

If you are looking forward to be part of a diverse environment, and have the opportunity to work alongside well-experienced professionals, on challenging, large-scale projects that directly impact millions of citizens around the globe, then this is the place to be!

By joining Netcompany, you will be an integral part of a distinguished team of tech enthusiasts working for international projects, primarily within the European Institutions market, with a unique opportunity to shape the future of digital services in an environment that values ideas and fosters growth.

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. As part of the Netcompany culture, we respect human rights and focus on creating a positive workplace, where all employees are valued, and where diversity and inclusion are a vital part of our everyday working experience.