Trust & Safety Analyst – Responsible AI & Moderation

Accenture PLC; Kraków; On-site; PLN 90,000 - 150,000; Full time

Benefits offered by this job

Buddy for onboarding

Professional growth trainings

Multicultural environment

Work-life balance emphasis

Private medical care

Life insurance

Job summary

Accenture Kraków is seeking professionals for Trust & Safety roles focused on content moderation and responsible AI. Review and classify content, learn client policies, and engage with complex issues to support safe internet experiences.

You will develop prompt strategies for evaluating AI models, assess responses for safety, and collaborate to shape best practices for governance and policy. Attractive training and a diverse, supportive environment are provided.

Qualifications

• Strong coping, emotional resilience, and stress-management skills.
• Excellent comprehension, communication, and Hebrew skills.
• Ability to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
• Strong attention to detail.
• Comfort synthesizing and analyzing information from multiple streams.
• Strong critical thinking and decision-making skills.
• Availability to work from the office (Kraków) and willingness to work on a rotating schedule across 7-day work week - morning, evening or night shifts.

Responsibilities

• Review, classify and/or remove, work with, view, or proactively engage with content according to client guidelines, using specific tools and channels.
• Understand and remain updated on changing client policies and guidelines Stay up-to-date with industry trends, identified generative AI shortcomings and advancements in content moderation and/or responsible AI regulations, governance, policy, and consulting work.
• Investigate, resolve, and relay complex content issues to the broader Trust and Safety team.
• Develop and execute prompt strategies to interrogate large language models on various topics related to responsible AI, including medical advice, legal advice, and other sensitive areas.
• Analyze the model's responses for appropriateness, inappropriateness, refusal to answer, or appending DISCLAIMERS to the response according to client definitions and guidance.
• Collaborate with other team members to create a comprehensive understanding of responsible AI issues based on a model's responses.
• Contribute to the development of best practices and guidelines for content moderation and responsible AI governance and policy.

Skills

Resilience & stress-management

Hebrew skills

Objectivity in duties

Attention to detail

Analytical synthesis

Critical thinking

Flexible schedule

Job description

Accenture Kraków is seeking professionals for Trust & Safety roles focused on content moderation and responsible AI. Review and classify content, learn client policies, and engage with complex issues to support safe internet experiences.

You will develop prompt strategies for evaluating AI models, assess responses for safety, and collaborate to shape best practices for governance and policy. Attractive training and a diverse, supportive environment are provided.