Travel Tech Systems Analyst — Build Scalable Solutions

Goelett Sp. z o.o.; Warszawa; On-site; PLN 120,000 - 180,000; Full time

Job summary

Goelett Sp. z o.o. is seeking an experienced System Analyst to design and deliver scalable software in a complex travel-tech environment.

You will translate business needs into clear requirements, prepare user stories, and ensure successful feature delivery across Product, Engineering, QA, and external partners. The role emphasizes strong analytical thinking, clear communication, and ability to work with REST APIs, data flows, and system integrations in an international setting.

Qualifications

• 3+ years of experience as a System Analyst, Business Analyst, or similar role in software development.
• Experience in the travel technology industry, such as OTAs, airlines, GDSs, reservation systems, travel management, or travel platforms.
• Experience gathering and documenting business and system requirements, including user stories and acceptance criteria.
• Familiarity with Agile/Scrum development methodologies.
• Good understanding of REST APIs, JSON, and system integrations.
• Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent practical experience).
• English proficiency (B2+) to work in an international environment.

Responsibilities

• Analyze business needs and translate them into clear functional and system requirements.
• Prepare user stories, functional specifications, acceptance criteria, and supporting documentation.
• Design solutions together with Product Leaders and Engineering teams, balancing business needs with technical constraints.
• Analyze existing system behavior and identify opportunities for improvement.
• Investigate production issues, perform root cause analysis, and support resolution of complex product and integration problems.
• Work closely with developers and QA throughout the software development lifecycle to ensure requirements are well understood and implemented correctly.
• Collaborate with internal teams and external partners on system integrations and data flows.
• Support backlog refinement, effort estimation, release planning, and risk identification.
• Ensure solutions meet security, privacy, compliance, and quality standards.
• Contribute to improving analysis practices, documentation standards, and product development processes.

Skills

Analytical thinking

Problem-solving

Communication skills

Agile/Scrum

Education

Bachelor's degree in Computer Science or Information Systems

Tools

REST APIs

JSON

System integrations

Job description

Goelett Sp. z o.o. is seeking an experienced System Analyst to design and deliver scalable software in a complex travel-tech environment.

You will translate business needs into clear requirements, prepare user stories, and ensure successful feature delivery across Product, Engineering, QA, and external partners. The role emphasizes strong analytical thinking, clear communication, and ability to work with REST APIs, data flows, and system integrations in an international setting.