Travel Support Advisor with German and English

TELUS Digital Bulgaria; Polska; Remote; PLN 53,000 - 79,000; Full time

Benefits offered by this job

Relocation bonus

Company-provided accommodation (21+1)

Flight tickets covered

Work from anywhere in Bulgaria

Fully paid training

Health insurance

Employee referral bonuses

Job summary

TELUS Digital Bulgaria is seeking a customer experience specialist to handle daily communications with customers and respond to requests with accurate information. You will maintain a positive, friendly, and supportive attitude while representing the company in a global environment.

The role requires fluency in German and English, plus an outgoing personality and self-motivation. The company offers relocation support, accommodation on arrival, and other benefits as part of a comprehensive

Qualifications

• Very good level of both German and English.
• Friendly and outgoing personality.
• Self-motivation and result-orientation.

Responsibilities

• Daily communication with customers.
• Respond to client's requests and provide accurate information.
• Be positive, friendly, and supportive.

Skills

German language proficiency

English language proficiency

Customer communication

Job description

*Please note that the position is based in our office in Sofia, Bulgaria.

Become a member of the greatest team of one of the biggest and most well-known airlines.

Your responsibilities:

• Daily communication with customers
• Respond to client's requests and provide accurate information
• Be positive, friendly, and supportive

Our requirements:

• Very good level of both German and English
• Friendly and outgoing personality
• Self-motivation and result-orientation

We offer:

• Relocation Bonus: €1,200 Gross (paid in 2 installations) - to support relocation and initial rent costs
• 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long-term home
• Flight Tickets Covered - we handle your trip to Sofia
• Work from Anywhere in Bulgaria
• Fully paid training
• Stable job and career development opportunities
• salary
• Additional health insurance
• 50+ benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses

About us:

TELUS Digital Bulgaria is the largest employer in the CX (Customer Experience) industry in the country with over 4,500 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.